Water Heater Repair in VA

Whether your current water heater requires repairs or you need a new one altogether, we’ve got it covered. Robinson’s Plumbing installs and services residential and commercial gas and electric water heaters. We offer our customers quality workmanship at affordable prices and a no-surprise pricing guarantee. Our transparent pricing lets you understand exactly what you will pay upon job completion.

We proudly repair water heaters in the Richmond, VA area, and our technicians are reliable and professionally trained to address any of your water heater needs.

You can give us a call at 804-794-0918. Or, click the button below to schedule your appointment online.

Water Heater Repair and Replacement

There are a few common problems and signs to look for when it comes to water heaters that are about to break down. If your system shows the following signs, it may be time to call us.

  • Your hot water supply is running out quickly.
  • There’s rust forming in your water heater tank and or fittings.
  • Your water heater is making funny noises.
  • There’s pooling or leaking water around your tank.

If any or all of these apply to you, our technicians will know exactly how to help. All of our plumbers have the training and knowledge to get you answers quickly and handle the problem efficiently.

Robinson’s Plumbing services tankless and conventional electric or gas water heaters from the following brands and more:

  • Navien
  • Rinnai
  • State
  • A.O. Smith
  • Noritz
  • Takagi
  • Rheem
  • Ruud

When Robinson’s Plumbing installs a new heater, we prefer and install the following high quality tankless and conventional water heaters:

  • Navien (Tankless, boilers and combi-boilers)
  • Rinnai (Tankless only)
  • State
  • A.O. Smith

Why Choose Robinson’s Plumbing Service?

Robinson’s Plumbing Service is proud to be a family-owned and operated plumbing service in Virginia.

Our plumbers have over 25 years of experience serving both residential and commercial properties. They’re professional, well-trained, and Seal-Certified.

No job is too small or too large. When you need gas or electric water heater repair service, turn to our dependable and trained technicians to address your problem promptly.

Check out our Specials to view our limited-time offers and service specials.

Low-Cost Consultation/Evaluation

Is your water heater exhibiting signs that it’s about to break down?

We offer low-cost visits. One of our friendly project managers will come out to your home or business and inspect your water heater. They’ll make a recommendation based on their diagnosis and your budget. You’ll never feel pressured or an obligation to buy.

Customer Testimonials

Here’s what our satisfied clients had to say about our services and technicians:

Excellent
4.8
Michael was great. He was super helpful and thoroughly explained my issue.
Tim and Josh were great! Diagnosed the problem and got it fixed in half an hour at a reasonable price.
Lawerence was our technician and he was absolutely fantastic. The whole morning between setting up the appointment and his visit were seamless and we are so grateful.
Response from the owner:Thank you for the great review Susan! We appreciate your business and look forward to serving you again!
Excellent service and smart solution from Lawrence!

I recently had Lawrence from Robinson Plumbing come out to look at my old toilet seat, which had started chipping. He was on time, super professional, and really friendly. Instead of just replacing it with the same type of seat, Lawrence recommended switching to a plastic one for a more permanent fix to avoid future chipping. He explained the benefits clearly and had the new plastic seat installed quickly and perfectly. I really appreciated his expertise and the smart, long-term solution he provided. Highly recommend Lawrence and Robinson Plumbing!
Response from the owner:Thank you for the great review vamshi! We appreciate your business and look forward to serving you again!
The technician was so nice and explained the problem and fixed it for me.
Response from the owner:Thank you for the great review Judy! We appreciate your business and look forward to serving you again!
Reese was professional, he explained everything before he started the work. Which is always a bonus, so there is no hidden charges, etc. I am satisfied 😀 fully for his work and getting i
t done efficiently. Thank you!

Michael did an awesome job explaining everything before he started the job.
I am fully satisfied with his work. He also told me the cost upfront, so there are no hidden charges. I appreciated his candor.
Thank you Robinson's Plumbing!
04/24/2025.
Response from the owner:Thank you for the great review Ashesh! We offer up front pricing for all work with weekday appointments. We appreciate your business and look forward to serving you again!
Just moved into a new townhome and I had an issue with my shower head that would not stay on. I tried 3 different heads and all would fall and break off. A technician named Lawrence serviced my shower head and I have had no issues since! On the way out, I asked him if he could take a look at my dishwasher that was also having issues (Samsung could not make it out until the following week for a technician appointment) and with no hesitation, Lawrence checked it out for me and solved that problem as well. We sure got lucky with Robinson's sending Lawrence to our home! A+ employee and I will be referring all of my homeowner friends to Robinsons because of this amazing experience.
Response from the owner:Thank you for the great review Kayla! We appreciate your business and look forward to serving you again!
Michael from Robinsons Plumbing was great! He pinpointed the issue right away. Very pleasant personality.
Response from the owner:Thank you for the great review Jennifer! We appreciate your business and look forward to serving you again!
Justin arrived ahead of schedule, walked me through the replacement of our broken shower faucet, did a really fantastic job completing the installation, then talked me through the items he encountered while doing the work in easy to understand terms.

Extremely impressed with this company and their service staff!
Response from the owner:Thank you for the great review Clint! We pride ourselves are great customer service and I love hearing that we hit the mark. We appreciate your business and look forward to serving you again!
Tim was very efficient and knowledgeable. He kept us updated throughout our repairs.
Response from the owner:Thank you for the great review Coreen! We appreciate your business and look forward to serving you again!
Have worked with them for several years and never been disappointed! Have recommended to others and have heard all good things back!
Response from the owner:Thank you for the great review Nathaniel! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
After having 3 other companies come out to fix the kitchen sink we finally called Robinson Plumbing and Lawrence came out and was able to fix the sink in no time! Well mannered and knowledgeable about his work! Would highly recommend and request him again!
Response from the owner:Thank you for the great review Keirsten! I'm sorry that the other 3 companies couldn't fix your sink and I recommend that everyone who needs plumbing work call us first. We appreciate your business and look forward to serving you again!
Tim called to let us know he was on the way. He fixed the problem quickly after explaining the charges and everything is working again like it should. Another (our fourth) quality experience with Robinson's Plumbing Service.
Response from the owner:Thank you for the great review Dean! Its always great to hear that we are consistently hitting the mark on high quality service. We appreciate your business and look forward to serving you again!
They are fast and very nice! I've been using Robinsons for years and they never disappoint!
Response from the owner:Thank you for the great review Brandi! Repeat business is the best recommendation. We want customers to be customers for life. We appreciate your business and look forward to serving you again!
Robinson's is always top notch. Our serviceman, Derick, was extremely professional, knowledgeable and friendly.

Followup appointment with Jamie was equally professional and of high degree of service and quality.
Response from the owner:Thank you for the great review Ilene! We teach everyone to a high standard of professionalism and customer service. Its great to hear that we consistently hit the mark. We appreciate your business and look forward to serving you again!
Michael the plumber was very courteous and professional. He explained our options for repair and then did an excellent job.would recommend Robinson’s.
Response from the owner:Thank you for the great review russell! When we see a problem there are often options available. We present the options and give honest recommendations and let the customer decide. We appreciate your business and look forward to serving you again!
Excellent service overall despite lengthy process involving other parties.
Response from the owner:Thank you for the great review Robert! Larger jobs can take some time to complete with inspections, but we try to minimize downtime so plumbing is always working. We appreciate your business and look forward to serving you again!
Quick and easy inspection of issues, repair of sink and new toilet installation. Appreciate you!
Response from the owner:Thank you for the great review Krista! We appreciate your business and look forward to serving you again!
Excellent service in a timely manner. Will use again
Response from the owner:Thank you for the great review Jean! We appreciate your business and look forward to serving you again!
Fast turn around from when I called to the appointment. They were prompt . Knowledgeable , courteous and efficient. Highly recommend.
Response from the owner:Thank you for the great review J! Prompt, knowledgeable, courteous efficient is what we aim for. Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
I've used Robinson's Plumbing a number of times and they are always quick to respond, even at night during emergencies. I highly recommend!
Response from the owner:Thank you for the great review Rick! We are one of the few companies around that actually answer the phone when people call after-hours. Plumbing doesn't just break during business hours so our emergency services are available. We appreciate your business and look forward to serving you again!
Justin was friendly and knowledgeable - he worked diligently and solved our sink issues. Thank you for all of your help.
Response from the owner:Thank you for the great review Jo-De! We appreciate your business and look forward to serving you again!
I was thrilled with how quickly and effectively Derick was able to solve our problem when my washer drain became an emergency! He fixed the clog, repaired a leak and a gasket all in one go, and kept my business up and running. I was really impressed with his professionalism, knowledge, and determination. I would definitely recommend this business.
Response from the owner:Thank you for the great review Nicole! We keep our vans stocked with the most common repair parts so we can fix most minor issues in one trip, and we have the right drain machines to clear clogs. We appreciate your business and look forward to serving you again!
Came out quickly for a Friday night emergency, got it fixed and explained what he did.
Response from the owner:Thank you for the great review Becky! We appreciate your business and look forward to serving you again!
Tim did a fantastic job. He was polite and efficient and explained what needed to be done.
Response from the owner:Thank you for the great review Pamela! Polite, efficient and great customer service is what we are all about. We appreciate your business and look forward to serving you again!
Derek was professional, courteous and friendly. His work was efficient and timely. He is an asset to Robinson’s Plumbing. I highly recommend him and the company.
Response from the owner:Thank you for the great review Chris! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Tim was sent out by Robinson’s today to fix my plumbing leak. He was polite, professional, and did a great job. I had a few questions regarding the leak and he explained the issue and what needed to be done to correct the problem. I have been using Robinson’s for several years and continue to be impressed with the customer service and the quality of the work performed. So I would highly recommend them.
Response from the owner:Thank you for the fantastic review!
Michael was awesome,very professional and explained what needed to be done. I will definitely call them ,if I need a plumber again.
Response from the owner:Thank you for the great review Donna! We appreciate your business and look forward to serving you again!
Michael and Mason did a great job to install a new drain after the old one (which is behind the cabinet) started leaking.
Response from the owner:Thank you for the great review Mark! Great photos of quality work. We appreciate your business and look forward to serving you again!
Service was available to me within a couple hours. Tim arrived on time and fixed the problem in short order. It is always a pleasure doing business with Robinson’s!
Response from the owner:Thank you for the great review Nancy! We appreciate your business and look forward to serving you again!
Michael was great, very polite , knowledgeable, found the leake in no time!
Response from the owner:Thank you for the great review Donna! We appreciate your business and look forward to serving you again!
Very patient. Very responsible
Response from the owner:Thank you for the great review gang! We appreciate your business and look forward to serving you again!
Derick was amazing! We had a small gas leak and he got to our house and got the problem fixed extremely fast. Highly recommend.
Response from the owner:Thank you for the great review Matt! The best time to fix a gas leak is right away. We appreciate your business and look forward to serving you again!
Mason and Nigel were excellent and very informative. Very professional. I would certainly whole heartedly recommend these two gentlemen for service and advice.
Response from the owner:Thank you for the great review Tony! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Great job. Quick service. Justin quickly identified the issue and promptly fixed. Will definitely use again.
Response from the owner:Thank you for the great review Lindsey! We appreciate your business and look forward to serving you again!
Derick came to our house on a Sunday to fix backed up pipes. He was a total professional and took excellent care of us. He found the problem (roots in the pipe) and went above and beyond to fix it quickly. Would recommend him to anyone.
Response from the owner:Thank you for the great review Jessi! Roots can stop a drain line in a hurry. Thanks for the photos, they look great. We appreciate your business and look forward to serving you again!
Derek with Robinson’s Plumbing was at my house in an hour after I called with my after hours emergency. He had everything fixed in about the same amount of time. And the price was very reasonable. He was awesome and I will definitely call them the next time I need a plumber.
Response from the owner:Thank you for the great review Kaylyn! Plumbing emergencies are never convenient, that is why we have emergency services available to get your plumbing system operation again. We appreciate your business and look forward to serving you again!
Excellent service. Identified a major and dangerous problem with our water heater and got it fixed on the spot.
Response from the owner:Thank you for the great review Jeremy! Your old water heater was on the edge of catastrophic failure and could have caused a flood, but your new water heater looks great. We appreciate your business and look forward to serving you again!
Justin was great…friendly, on time, and honest in his evaluation saving me several hundred dollars.
Response from the owner:Thank you for the great review Cynthia! Friendly, honest, and on-time is great customer service. We appreciate your business and look forward to serving you again!
Top notch service from 2:00
AM call to completion of the work. Professional, knowledgeable, courteous, prepared with parts, etc. Very reasonable charges even with a weekend, early morning call. Highly recommend.
Response from the owner:Thank you for the great review Vickie! Plumbing issues can happen at any time so we offer emergency services 7 days a week. We appreciate your business and look forward to serving you again!
Great service and communication! Easy install and funny dudes!
Response from the owner:Thank you for the great review Sherry! Great service is a theme here. We appreciate your business and look forward to serving you again!

Water Heater Repair FAQs

We often hear people ask similar questions about water heater repair in VA. Here are a few of the more frequently asked ones:

Q: My water heater leaks—am I in danger?

A: There are a few things that could cause a water heater leak. An explosion could occur if your temperature and pressure valve (T&P) doesn’t turn off when the pressure or temperature is too high.

Sediment buildup (that can lead to corrosion) can also cause a leak in your water heater. The best way to know for sure is to call the experts from Robinson’s Plumbing to diagnose the problem.

Q: What color should my water heater burner flame be?

A: The flame of your water heater burner should be blue with yellow tips. If the overall color appears to be more orange-yellow, this could be a sign of poor burning. It can also negatively impact water heater performance and potentially produce deadly carbon monoxide.

Q: What caused my water heater to stop working?

A: Age and sediment buildup are two of the most common things that cause water heaters to stop working. Minerals such as magnesium and calcium start to collect in the burner and on the sides of the water tank. Over time, they form a barrier that causes burner performance issues.

Let Robinson’s Plumbing Repair or Replace Your Water Heater

At Robinson’s Plumbing, one of our professional plumbers will come to your home or business to repair or replace your water heater.

Give us a call at 804-794-0918 or click the button below to learn more about our water heater services.

Richmond

247 Wylderose Ct.
Midlothian, VA 23113
804-794-0918