Water Heater Installation

The Right Water Heater for Your Needs and Budget

Customer Testimonials

Homeowners and businesses throughout Richmond trust Robinson’s Plumbing Services for dependable water heater installation and exceptional customer service. Here’s what they have to say.

Casey Bailey

2 days ago

I had a great experience with Tim and another Team Member. I had a continuously running toilet that was about to cost me a fortune on my water bill, but they arrived, quickly pinpointed the issue, and fixed it right up. They were incredibly helpful, efficient, and professional. I'm so relieved to have this resolved. I recommend 10/10, and I will for sure use Robinson again! Thank you!

Nicole Schaefer

2 weeks ago

Highly recommend. Had a leaking shower faucet, was able to get a next day appointment and the plumber, Joe, was fantastic! Professional, polite, personable, and went above and beyond to get us fixed same day. I was very appreciative that Joe took the time to explain everything to me and give me options to manage cost.

Response from the owner:Thank you for the great review Nicole! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Nupa Agarwal

2 weeks ago

I’ve always liked this company. I have used them many times as a realtor and personally and they are prompt transparent and thorough

Response from the owner:Thank you for the great review Nupa! Its always a pleasure working with you. We appreciate your business and look forward to serving you again!

Melissa Layman

2 weeks ago

Joe was absolutely phenomenal, knowledgeable and not just barking out terms. Our drain line from the washing machine was clogged and backed up to our kitchen. He took his time explaining every little detail. It was 92° and with humidity felt like 102° and he went under the house to rule out a main line clog with no hesitation. Very personable and polite and would request him personally for any future service! Reasonably priced for after hours work as well.

Response from the owner:Thank you for the great review Melissa! Clogged drains can't always wait for business hours so we offer emergency services. We appreciate your business and look forward to serving you again!

Rick Greenwood

2 weeks ago

Tim came right on time at the beginning of the arrival window and got straight to work. He replaced damaged equipment, reversed a previous water line mix up, replaced the broken dryer vent hose, and was a very conscientious communicator throughout the entire pricess. Thank you, Tim!

Response from the owner:Thank you for the great review Rick! It was our pleasure to fix several things and get your plumbing to where it should be. We appreciate your business and look forward to serving you again!

Jo-De Davis

2 weeks ago

Joe is a mastermind in everything about garbage disposals. He helped me understand why there was unrelated corrosion under the sink as well as tips on keeping our new garbage disposal healthy and active. Joe took a lot of time from his schedule today to make sure the installation was impeccable and help us understand why we needed a new disposal and how to take care of it. I appreciated every moment he was here. Thank you, Joe and also Robinson’s.

Response from the owner:Thank you for the great review Jo-De! We appreciate your business and look forward to serving you again!

Steph R

3 weeks ago

Our preferred vendor !!!

Response from the owner:Thank you for the great review Steph! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

ds booker

3 weeks ago

Joe was knowledgable about my Rinnai tankless unit and quickly restored hot water to the shower. Robinson's Plumbing Service is reliable, efficient, and reasonably priced.

Response from the owner:Thank you for the great review ds! Plumbing doesn't just break during business hours so we have 24/7 emergency service for when you need hot water from your tankless water heater and its the weekend. We appreciate your business and look forward to serving you again!

A W

3 weeks ago

What an honest person! Refreshing! So glad I called them. Will do so for any future needs!!

Response from the owner:Thank you for the great review A W! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Sonya Smith

3 weeks ago

Greg from Robinsons Plumbing did a great job fixing our sink issue and giving us great advice for how to avoid future issues. He also gave us other recommendations concerning related issues. We were very pleased with his services.

Response from the owner:Thank you for the great review Sonya! In addition to fixing plumbing problems, we help prevent future problems. We appreciate your business and look forward to serving you again!

Kim Wright

4 weeks ago

Dalton was very friendly and informative during his inspection of our water damage. His assistance was much appreciated.

Response from the owner:Thank you for the great review Kimberly! We appreciate your business and look forward to serving you again!

Richard Prokesch

4 weeks ago

Michael was quite professional, friendly and took great care. Thanks. Update today...had a pipe leak. Called and Reese was here right on time. Explained everything, and got it done quickly. Reese's was great! Thanks again!

Response from the owner:Thank you for the great review Richard! We service and repair well systems often. We appreciate your business and look forward to serving you again!

Tammy Kersey

1 month ago

Justin has worked on our plumbing twice. First, he replaced the pipes, plumbing under our kitchen sink. Today, he unclogged the pipes under our kitchen sink. My pipes were clogged because of my 62 & 23 yr old children (: Justin explains everything and did an amazing job. He even tolerated my incessant chatter. Thank you!!!

Response from the owner:Thank you for the great review Tammy! We appreciate your business and look forward to serving you again!

Matthew Pritchard

1 month ago

Derick and his assistant arrived, told me what was going to be done, started work, showed me what was wrong, then fixed it, reburied the hydrant, and made sure everything was working correctly and then cleaned up. They were efficient, professional, and now I have running water. Robinson's will be my forever plumber! Great experience!

Response from the owner:Thank you for the great review Matthew! We appreciate your business and look forward to serving you again!

Amanda Guyre

1 month ago

5 star experience from scheduling to completion. Fair and honest pricing.

Response from the owner:Thank you for the great review Amanda! We provide the best service from the first call to the work being completed with fair and honest pricing. We appreciate your business and look forward to serving you again!

klk7982

1 month ago

Went downstairs to a mess on the floor from the old cast iron drain line splitting! Not fun! Called Robinsons plumbing on a Saturday night and got Greg the next morning! He was early and fixed the problem in no time! Greg knows his stuff! He’s definitely a tradesman that you want doing your work!! Thanks Greg and Robinsons plumbing!

Response from the owner:Thank you for the great review klk7982! We have the best plumbers in town working here. We appreciate your business and look forward to serving you again!

Rick Arthur

1 month ago

Just had our hot water heater go out after 15 years. Derick came and analyzed the problem. Based on the age, he recommended a new hot water heater. We agreed based on the cost to replace the faulty valves. He did a great job explaining our options. We are very satisfied with his work.

Response from the owner:Thank you for the great review Rick! We stand behind our installations for 2 years while most companies only offer a year or less. Thats how confident we are in the quality of our work. We appreciate your business and look forward to serving you again!

Absolute building services

2 months ago

Derick with Robinson’s plumbing services was amazing , very professional, friendly and great work ethic highly recommend him and this company for any of your plumbing needs!

Response from the owner:Thank you for the great review Absolute Building Services! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Kelly Blumenthal

2 months ago

Boston Joe was amazing and I’ll def be calling again

Response from the owner:Thank you for the great review Kelly! We appreciate your business and look forward to serving you again!

Vincent Vargas

2 months ago

Our technician Derick was professional, knowledgeable, and friendly. I appreciate that his first course of action was to try to clean the corrosion off of the existing part first rather than simply replacing it, which would have been much easier. The process and cost was explained upfront, and the work was completed in a timely fashion. Very pleased. It wasn't a cheap repair and currently there is a fee for using a credit card - but worth it to get the water heater back up and running.

Response from the owner:Thank you for the great review Vincent! We offer options and explain our recommendations so our customers can make informed decisions. We appreciate your business and look forward to serving you again!

Dominique Wiest

2 months ago

Derek did a wonderful job, and he was so nice to work with. I would recommend this company if you want a quality job.

Response from the owner:Thank you for the great review Dominique! We appreciate your business and look forward to serving you again!

Kent Taylor

2 months ago

I had contractors on site, installing bathroom flooring. They couldn't move forward due to leaky toilet valves. Robinson's came right out and made the repairs thereby keeping us on schedule.

Response from the owner:Thank you for the great review Kent! We appreciate your business and look forward to serving you again!

Melinda Bowers

2 months ago

We had a leak in the line leading to our icemaker after hours. Derick was able to come out within thirty minutes. He was professional, knowledgeable and very friendly. He did a great job with the repair and answered all of our questions. Highly recommend.

Response from the owner:Thank you for the great review Melinda! Leaking pipes are exactly why we have emergency service available. We appreciate your business and look forward to serving you again!

Alan Wood

2 months ago

Fast service! Derrick was great. He fixed a water line to my icemaker. So happy I called him.

Response from the owner:Thank you for the great review Alan! We appreciate your business and look forward to serving you again!

Billy Vaughan

2 months ago

Came out on emergency call fast. Tim did a great job of surveying the issues and explaining my options. He completed the job fast and got my main drain flowing again. Many thanks!!!!

Response from the owner:Thank you for the great review Billy! Clogged drains are why we offer our emergency services. We appreciate your business and look forward to serving you again!

Richmond’s Trusted Water Heater Installation Team

Water Heater Installation FAQs

What type of water heaters do you install?

We install standard gas and electric water heaters along with gas tankless and hybrid water heaters for homes and businesses throughout Richmond. Traditional tank models remain a popular choice, while tankless and hybrid systems offer improved energy efficiency and a smaller environmental footprint. Robinson’s Plumbing installs leading brands and a wide range of water heater solutions.

For many properties, tankless water heaters offer an attractive combination of energy savings, space efficiency, and long service life.

What kind of water heater do I need?

The best water heater depends on factors such as fuel source, available space, and long-term operating costs. Traditional tank water heaters generally cost less upfront, while tankless and hybrid models can reduce energy consumption over time. Gas and electric options each offer distinct benefits, and the best choice varies by property.

What size water heater do I need?

Water heater sizing is based on peak hot water demand and usage patterns. Smaller properties may only require a 30–40 gallon tank, while larger homes, businesses, or higher-demand applications often benefit from larger tanks or appropriately sized tankless systems. Proper sizing helps maintain consistent hot water availability while minimizing energy waste.

What is included in water heater installation?

Water heater installation typically includes removal of the old unit, installation of the new system, connection of water, gas, or electrical lines, testing for proper operation, and verification that the installation meets local code requirements. Any additional upgrades or modifications are discussed before work begins.

How long does it take to install a water heater?

Most standard water heater installations can be completed in a few hours. Tankless installations or projects requiring plumbing, electrical, or gas line modifications may take longer. Installation timelines vary based on the type of equipment and site conditions.

Are financing or warranties available?

Yes. We offer financing options through GoodLeap and guarantee all parts and labor for two years. Manufacturer warranties may provide additional coverage depending on the model selected.

How can I tell if it’s time to replace my water heater?

Many water heaters last 10-15 years, while some tankless models can operate for 20 years or more. Signs that replacement may be approaching include inconsistent water temperatures, rust-colored water, unusual noises, visible leaks, or rising energy costs.

How can I maintain my new water heater after installation?

Routine maintenance can extend equipment life and improve efficiency. Depending on the type of system, this may include flushing sediment from the tank, inspecting connections, testing safety components, and scheduling periodic inspections. Manufacturer maintenance recommendations should also be followed.

Speak to a Water Heater Installation Expert