Water Heater Installation

The Right Water Heater for Your Needs and Budget

Customer Testimonials

Homeowners and businesses throughout Richmond trust Robinson’s Plumbing Services for dependable water heater installation and exceptional customer service. Here’s what they have to say.

Chris Brown

14 hours ago

Great guy, on time, and very professional!!

Andrew Friedberg

3 days ago

Derick from Robinson Plumbing helped us with a natural gas leak. He communicated well about the appointment, was on time, explained what would be happening, and left the job very clean at the end.

Response from the owner:Thank you for the great review Andrew! This is a great example of our customer service in action to fix a gas leak. We appreciate your business and look forward to serving you again!

Sarah Wilburn

4 days ago

Outstanding service from Joe. Explained everything and was professional and he certainly enjoys providing excellent customer service. Robinsons is our first and only choice .

Response from the owner:Thank you for the great review Sarah! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Christian Coulon

4 days ago

Service call handle promptly and efficiently. Service technician courteous resolved the issues very quickly with the proper parts needed on hand. Customer service person that took the service call was very nice and professional. Thank you, Christian Coulon

Response from the owner:Thank you for the great review Christian! We provide excellent customer service from the first phone call to the completed job. We appreciate your business and look forward to serving you again!

Se Eun Park

4 days ago

Tim was very knowledgeable and patient with us. Answered all the questions we asked.

Response from the owner:Thank you for the great review Se! We appreciate your business and look forward to serving you again!

Terry Hirsch

4 days ago

If you have a plumbing problem call Joe!

Response from the owner:Thank you for the great review Terry! I'm glad we could address a minor leak before it because a major one. We appreciate your business and look forward to serving you again.

Ashley Adamonis

7 days ago

Derick and Team did an amazing job! They addressed each issue and fixed them quickly!

Response from the owner:Thank you for the great review Ashley! We have a great team. We appreciate your business and look forward to serving you again!

Paden Wyatt

1 week ago

I had an emergency issue with my main water shut off valve and my bathroom sink shut off valves. The plumber, Derrick, got here quick and was extremely respectful. He explained the costs transparently and got to work solving my issue. Thanks guys! I’ll be definitely calling if I need anything else.

Response from the owner:Thank you for the great review Paden! We offer up front pricing and emergency services. We appreciate your business and look forward to serving you again!

Missey France

2 weeks ago

Tim got here fast and took care of the problem fast.

Response from the owner:Thank you for the great review Missey! We appreciate your business and look forward to serving you again!

Karen Cunningham

2 weeks ago

Joe was very knowledgeable and efficient. Would definitely recommend. Would give more than 5 stars if I could!

Response from the owner:Thank you for the great review Karen! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Kathryn Batten

2 weeks ago

Joe did a fabulous job quickly and efficiently.

Response from the owner:Thank you for the great review Kathryn! We appreciate your business and look forward to serving you again!

Charles Catlett III

2 weeks ago

Greg, your technical, did a excellent job trying to repair our kitchen faucet. We had to order a new one, as the broken line was not repairable. When we got the new faucet, he came back and installed it. His work was first class, and we are so pleased.

Response from the owner:Thank you for the great review Charles! We appreciate your business and look forward to serving you again!

Billy Hoffman

2 weeks ago

Greg diagnosed and fixed our switch problem! It was an emergency service as there was no water. All went as the person who took the call said it would. Very satisfied.

Response from the owner:Thank you for the great review Billy! We offer emergency services because a lot of plumbing issues can't wait. We appreciate your business and look forward to serving you again!

Evan Eckard

3 weeks ago

Joe, Thomas and Tim all did a great install on a new water heater. Highly recommend!

Response from the owner:Thank you for the great review Evan! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Jo

3 weeks ago

Derick let us know when he was on his way and arrived right on time. He was professional, knowledgeable and courteous. He did a great job!!! I will definitely call them again!!

Response from the owner:Thank you for the great review Jo! We appreciate your business and look forward to serving you again!

Julio Cavero

3 weeks ago

Five stars for Robinson's Plumbing Service! They diagnosed and fixed a tough underground leak near our foundation without any hassle. The technician was extremely knowledgeable and an absolute pro at what he does. I wouldn’t hesitate to call them again.

Response from the owner:Thank you for the great review Julio! We have a lot of experience diagnosing and repairing underground water and sewer lines. We appreciate your business and look forward to serving you again!

Trevor Danneman

4 weeks ago

Jo Ann Thomas did an amazing job. They were professional and explained the process clearly. I couldn’t be happier with the service they provide provided!

Response from the owner:Thank you for the great review Trevor! Its always good to hear we are doing a great job. We appreciate your business and look forward to serving you again!

Victoria Walker

4 weeks ago

We had a very stressful well water loss issue and are so thankful for Joe's trouble shooting and dedication to getting us back up and running. Very profession so, great communication and overall perfect customer service.

Response from the owner:Thank you for the great review Victoria! We troubleshoot, repair and replace well water systems. We have the right people and equipment to make it a smooth process to get your water back on as quickly as possible. We appreciate your business and look forward to serving you again!

Stephen Glen

1 month ago

Tim was amazing! I am so glad I called Robinson's Plumbing. They are realistic and price conscious. They came, identified the problem, ordered the part, bada bing badaboom!! Done! And it did not cost some outrages price! Thank you! Robinson Plumbing, you are now in my contacts.

Response from the owner:Thank you for the great review Stephen! We try to make it an easy process for every job whether that is a tankless heater or anything else. We appreciate your business and look forward to serving you again!

Michelle Hall

1 month ago

Joe & Tim came to help with my clients tub leaking & needing a booster for hot water heater etc. We ordered & paid half down they are supposed to come Tuesday too while plumbers install & set up. They were prompt, knowledgeable, very helpful with info ! They were very kind workers ! Very impressed so far. Can’t wait to see the whole job after seeing what they have done today. Thank you Joe & Tim.

Response from the owner:Thank you for the great review Michelle! Prompt, knowledgeable, helpful, kind... I'm always glad to hear my guys are doing a great job and they'll do great on the rest of the job also. We appreciate your business and look forward to serving you again!

jon&stacie shaw

1 month ago

Very friendly and professional, we've used them a few times and they will be our first call in the future.

Response from the owner:Thank you for the great review jon&stacie! Very friendly, professional leak repairs are what we do. We appreciate your business and look forward to serving you again!

Kelly Mitchell

1 month ago

Everyone at Robinson's was awesome, from the front desk staff to Derick, the technician. They were responsive, took the time to explain things to me, and their pricing was fair and transparent. Definitely will be recommending them to all my friends and family.

Response from the owner:Thank you for the great review Kelly! Awesome office and field staff who are responsive, explaining things with fair and transparent pricing. Your recommendations mean the world to us. We appreciate your business and look forward to serving you again!

Kim Tolson

1 month ago

Excellent service. Fast and reliable.

Response from the owner:Thank you for the great review Kim! Excellent, fast and reliable service is what we provide from small jobs like fixing a toilet to the largest jobs. We appreciate your business and look forward to serving you again!

John Benjamin (Jack)

1 month ago

Excellent fast and efficient service. Greg gave me some options, we agreed on a price and the work was done to my complete. satisfaction. Highly recommended.

Response from the owner:Thank you for the great review Jack! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Ben Lever

1 month ago

Laurence came immediately and on time, repairing the Renai in about 1/2 hour. Very pleasant and competent plumber.

Response from the owner:Thank you for the great review Ben! We fix water heaters everyday and pride ourselves on customer service. We appreciate your business and look forward to serving you again!

Richmond’s Trusted Water Heater Installation Team

Water Heater Installation FAQs

What type of water heaters do you install?

We install standard gas and electric water heaters along with gas tankless and hybrid water heaters for homes and businesses throughout Richmond. Traditional tank models remain a popular choice, while tankless and hybrid systems offer improved energy efficiency and a smaller environmental footprint. Robinson’s Plumbing installs leading brands and a wide range of water heater solutions.

For many properties, tankless water heaters offer an attractive combination of energy savings, space efficiency, and long service life.

What kind of water heater do I need?

The best water heater depends on factors such as fuel source, available space, and long-term operating costs. Traditional tank water heaters generally cost less upfront, while tankless and hybrid models can reduce energy consumption over time. Gas and electric options each offer distinct benefits, and the best choice varies by property.

What size water heater do I need?

Water heater sizing is based on peak hot water demand and usage patterns. Smaller properties may only require a 30–40 gallon tank, while larger homes, businesses, or higher-demand applications often benefit from larger tanks or appropriately sized tankless systems. Proper sizing helps maintain consistent hot water availability while minimizing energy waste.

What is included in water heater installation?

Water heater installation typically includes removal of the old unit, installation of the new system, connection of water, gas, or electrical lines, testing for proper operation, and verification that the installation meets local code requirements. Any additional upgrades or modifications are discussed before work begins.

How long does it take to install a water heater?

Most standard water heater installations can be completed in a few hours. Tankless installations or projects requiring plumbing, electrical, or gas line modifications may take longer. Installation timelines vary based on the type of equipment and site conditions.

Are financing or warranties available?

Yes. We offer financing options through GoodLeap and guarantee all parts and labor for two years. Manufacturer warranties may provide additional coverage depending on the model selected.

How can I tell if it’s time to replace my water heater?

Many water heaters last 10-15 years, while some tankless models can operate for 20 years or more. Signs that replacement may be approaching include inconsistent water temperatures, rust-colored water, unusual noises, visible leaks, or rising energy costs.

How can I maintain my new water heater after installation?

Routine maintenance can extend equipment life and improve efficiency. Depending on the type of system, this may include flushing sediment from the tank, inspecting connections, testing safety components, and scheduling periodic inspections. Manufacturer maintenance recommendations should also be followed.

Speak to a Water Heater Installation Expert