Tankless Water Heater Services

Tankless Water Heater Benefits

Electric vs. Gas Tankless Water Heaters

Two primary power sources for a tankless water heater are electricity and gas. So, you might be asking, “Should I get an electric or gas tankless water heater?” And that’s a great question! Explore our informative article explaining electric vs. gas tankless water heaters to learn more. You can also contact one of our experts to help you decide which option is right for you.

Electric Tankless Water Heater Features

With precise temperature control and efficient heating elements, electric tankless water heaters are an excellent choice for small—to medium-sized households seeking a reliable and energy-efficient hot water solution. Additionally, they tend to be more affordable than gas heaters.

• Eco-friendly: Electric tankless water heaters offer a convenient and eco-friendly solution for on-demand hot water. While they use electricity to heat the water, it is often less than a conventional water heater, saving you on your electricity bill. An electric water heater does not create emissions.
• Water Output: Electric heaters tend to have lower hot water output than gas heaters. To compensate for this, larger tanks could be installed (Larger water tanks can heat water for extended periods but may lead to higher operating costs over time.)
• Flexible Installation: They’re compact and require no venting, making them suitable for various locations.

Gas Tankless Water Heater Features

• Eco-Friendly: These units can deliver higher flow rates and faster heating compared to electric models by utilizing natural gas or propane. Gas water heaters are one of the cleanest burning fossil fuels, yet they still release carbon into the air.
• Water Output: Gas heaters have an average recovery rate of about 50 gallons per hour and can heat a tank almost as soon as it is filled.
• Installation: Gas water heaters need access to a gas line, which might mean putting it in a less-than-ideal spot or needing a plumber to run a gas line to wherever you want your tank to be set up

Explore Our Water Heater Services

Water Heater Installation

Experience a prompt and hassle-free installation as our expert plumbers install a new tankless hot water heating system at your home or business. If you have high hot water demands, we can design and install multiple tankless heaters that work in tandem.

Water Heater Repair

Do you keep running out of hot water, have low pressure, or have leaks? Whenever you face these issues or others, our certified plumbers will quickly diagnose and solve your problem with minimal disruption.

Robinson’s Plumbing Services Benefits

Robinson’s Plumbing is a family-owned business servicing the greater Richmond area. Our 30+ years of experience and dedication to customer care allow us to deliver high-quality, affordable plumbing solutions for your home or business. Financing is also available!

Additionally, check out our specials to view our limited-time offers and service specials.

Customer Testimonials

Robinson’s Plumbing will provide you with excellent customer service and a professional plumber you can trust. But don’t take our word for it—see what our satisfied customers have to say:

Excellent

4.8

Tanya Cummings

Michael was great. He was super helpful and thoroughly explained my issue.

Elizabeth Robinson

Tim and Josh were great! Diagnosed the problem and got it fixed in half an hour at a reasonable price.

Susan Gracik

Lawerence was our technician and he was absolutely fantastic. The whole morning between setting up the appointment and his visit were seamless and we are so grateful.

Response from the owner:Thank you for the great review Susan! We appreciate your business and look forward to serving you again!

vamshi kota

Excellent service and smart solution from Lawrence!

I recently had Lawrence from Robinson Plumbing come out to look at my old toilet seat, which had started chipping. He was on time, super professional, and really friendly. Instead of just replacing it with the same type of seat, Lawrence recommended switching to a plastic one for a more permanent fix to avoid future chipping. He explained the benefits clearly and had the new plastic seat installed quickly and perfectly. I really appreciated his expertise and the smart, long-term solution he provided. Highly recommend Lawrence and Robinson Plumbing!

Response from the owner:Thank you for the great review vamshi! We appreciate your business and look forward to serving you again!

Judy Smith

The technician was so nice and explained the problem and fixed it for me.

Response from the owner:Thank you for the great review Judy! We appreciate your business and look forward to serving you again!

Ashesh Gupta

Reese was professional, he explained everything before he started the work. Which is always a bonus, so there is no hidden charges, etc. I am satisfied 😀 fully for his work and getting i
t done efficiently. Thank you!

Michael did an awesome job explaining everything before he started the job.
I am fully satisfied with his work. He also told me the cost upfront, so there are no hidden charges. I appreciated his candor.
Thank you Robinson's Plumbing!
04/24/2025.

Response from the owner:Thank you for the great review Ashesh! We offer up front pricing for all work with weekday appointments. We appreciate your business and look forward to serving you again!

Kayla Lhuillier

Just moved into a new townhome and I had an issue with my shower head that would not stay on. I tried 3 different heads and all would fall and break off. A technician named Lawrence serviced my shower head and I have had no issues since! On the way out, I asked him if he could take a look at my dishwasher that was also having issues (Samsung could not make it out until the following week for a technician appointment) and with no hesitation, Lawrence checked it out for me and solved that problem as well. We sure got lucky with Robinson's sending Lawrence to our home! A+ employee and I will be referring all of my homeowner friends to Robinsons because of this amazing experience.

Response from the owner:Thank you for the great review Kayla! We appreciate your business and look forward to serving you again!

Jennifer Hermanson

Michael from Robinsons Plumbing was great! He pinpointed the issue right away. Very pleasant personality.

Response from the owner:Thank you for the great review Jennifer! We appreciate your business and look forward to serving you again!

Clint Johnson

Justin arrived ahead of schedule, walked me through the replacement of our broken shower faucet, did a really fantastic job completing the installation, then talked me through the items he encountered while doing the work in easy to understand terms.

Extremely impressed with this company and their service staff!

Response from the owner:Thank you for the great review Clint! We pride ourselves are great customer service and I love hearing that we hit the mark. We appreciate your business and look forward to serving you again!

Coreen Bumpus

Tim was very efficient and knowledgeable. He kept us updated throughout our repairs.

Response from the owner:Thank you for the great review Coreen! We appreciate your business and look forward to serving you again!

Nathaniel Gonzalez

Have worked with them for several years and never been disappointed! Have recommended to others and have heard all good things back!

Response from the owner:Thank you for the great review Nathaniel! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Keirsten Spain-Athey

After having 3 other companies come out to fix the kitchen sink we finally called Robinson Plumbing and Lawrence came out and was able to fix the sink in no time! Well mannered and knowledgeable about his work! Would highly recommend and request him again!

Response from the owner:Thank you for the great review Keirsten! I'm sorry that the other 3 companies couldn't fix your sink and I recommend that everyone who needs plumbing work call us first. We appreciate your business and look forward to serving you again!

Dean A. Covey

Tim called to let us know he was on the way. He fixed the problem quickly after explaining the charges and everything is working again like it should. Another (our fourth) quality experience with Robinson's Plumbing Service.

Response from the owner:Thank you for the great review Dean! Its always great to hear that we are consistently hitting the mark on high quality service. We appreciate your business and look forward to serving you again!

Brandi Folse

They are fast and very nice! I've been using Robinsons for years and they never disappoint!

Response from the owner:Thank you for the great review Brandi! Repeat business is the best recommendation. We want customers to be customers for life. We appreciate your business and look forward to serving you again!

Ilene Maurer

Robinson's is always top notch. Our serviceman, Derick, was extremely professional, knowledgeable and friendly.

Followup appointment with Jamie was equally professional and of high degree of service and quality.

Response from the owner:Thank you for the great review Ilene! We teach everyone to a high standard of professionalism and customer service. Its great to hear that we consistently hit the mark. We appreciate your business and look forward to serving you again!

russell jones

Michael the plumber was very courteous and professional. He explained our options for repair and then did an excellent job.would recommend Robinson’s.

Response from the owner:Thank you for the great review russell! When we see a problem there are often options available. We present the options and give honest recommendations and let the customer decide. We appreciate your business and look forward to serving you again!

Robert Wafawanaka

Excellent service overall despite lengthy process involving other parties.

Response from the owner:Thank you for the great review Robert! Larger jobs can take some time to complete with inspections, but we try to minimize downtime so plumbing is always working. We appreciate your business and look forward to serving you again!

Krista Dodson (the basketball boy's Mom)

Quick and easy inspection of issues, repair of sink and new toilet installation. Appreciate you!

Response from the owner:Thank you for the great review Krista! We appreciate your business and look forward to serving you again!

Jean Donaldson

Excellent service in a timely manner. Will use again

Response from the owner:Thank you for the great review Jean! We appreciate your business and look forward to serving you again!

J Brysnt

Fast turn around from when I called to the appointment. They were prompt . Knowledgeable , courteous and efficient. Highly recommend.

Response from the owner:Thank you for the great review J! Prompt, knowledgeable, courteous efficient is what we aim for. Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Rick Gilbert

I've used Robinson's Plumbing a number of times and they are always quick to respond, even at night during emergencies. I highly recommend!

Response from the owner:Thank you for the great review Rick! We are one of the few companies around that actually answer the phone when people call after-hours. Plumbing doesn't just break during business hours so our emergency services are available. We appreciate your business and look forward to serving you again!

Jo-De Davis

Justin was friendly and knowledgeable - he worked diligently and solved our sink issues. Thank you for all of your help.

Response from the owner:Thank you for the great review Jo-De! We appreciate your business and look forward to serving you again!

Nicole Link-Troen (Link)

I was thrilled with how quickly and effectively Derick was able to solve our problem when my washer drain became an emergency! He fixed the clog, repaired a leak and a gasket all in one go, and kept my business up and running. I was really impressed with his professionalism, knowledge, and determination. I would definitely recommend this business.

Response from the owner:Thank you for the great review Nicole! We keep our vans stocked with the most common repair parts so we can fix most minor issues in one trip, and we have the right drain machines to clear clogs. We appreciate your business and look forward to serving you again!

Becky Seidel

Came out quickly for a Friday night emergency, got it fixed and explained what he did.

Response from the owner:Thank you for the great review Becky! We appreciate your business and look forward to serving you again!

Pamela Coffey

Tim did a fantastic job. He was polite and efficient and explained what needed to be done.

Response from the owner:Thank you for the great review Pamela! Polite, efficient and great customer service is what we are all about. We appreciate your business and look forward to serving you again!

Chris Pinney

Derek was professional, courteous and friendly. His work was efficient and timely. He is an asset to Robinson’s Plumbing. I highly recommend him and the company.

Response from the owner:Thank you for the great review Chris! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Carter Bogese

Tim was sent out by Robinson’s today to fix my plumbing leak. He was polite, professional, and did a great job. I had a few questions regarding the leak and he explained the issue and what needed to be done to correct the problem. I have been using Robinson’s for several years and continue to be impressed with the customer service and the quality of the work performed. So I would highly recommend them.

Response from the owner:Thank you for the fantastic review!

Donna Grove

Michael was awesome,very professional and explained what needed to be done. I will definitely call them ,if I need a plumber again.

Response from the owner:Thank you for the great review Donna! We appreciate your business and look forward to serving you again!

Mark Williams

Michael and Mason did a great job to install a new drain after the old one (which is behind the cabinet) started leaking.

Response from the owner:Thank you for the great review Mark! Great photos of quality work. We appreciate your business and look forward to serving you again!

Nancy Perrow

Service was available to me within a couple hours. Tim arrived on time and fixed the problem in short order. It is always a pleasure doing business with Robinson’s!

Response from the owner:Thank you for the great review Nancy! We appreciate your business and look forward to serving you again!

Donna Grove

Michael was great, very polite , knowledgeable, found the leake in no time!

Response from the owner:Thank you for the great review Donna! We appreciate your business and look forward to serving you again!

gang sun

Very patient. Very responsible

Response from the owner:Thank you for the great review gang! We appreciate your business and look forward to serving you again!

Matt Rawls

Derick was amazing! We had a small gas leak and he got to our house and got the problem fixed extremely fast. Highly recommend.

Response from the owner:Thank you for the great review Matt! The best time to fix a gas leak is right away. We appreciate your business and look forward to serving you again!

Tony Wills

Mason and Nigel were excellent and very informative. Very professional. I would certainly whole heartedly recommend these two gentlemen for service and advice.

Response from the owner:Thank you for the great review Tony! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Lindsey Worrix

Great job. Quick service. Justin quickly identified the issue and promptly fixed. Will definitely use again.

Response from the owner:Thank you for the great review Lindsey! We appreciate your business and look forward to serving you again!

Jessi Barnes

Derick came to our house on a Sunday to fix backed up pipes. He was a total professional and took excellent care of us. He found the problem (roots in the pipe) and went above and beyond to fix it quickly. Would recommend him to anyone.

Response from the owner:Thank you for the great review Jessi! Roots can stop a drain line in a hurry. Thanks for the photos, they look great. We appreciate your business and look forward to serving you again!

Kaylyn Pascarella

Derek with Robinson’s Plumbing was at my house in an hour after I called with my after hours emergency. He had everything fixed in about the same amount of time. And the price was very reasonable. He was awesome and I will definitely call them the next time I need a plumber.

Response from the owner:Thank you for the great review Kaylyn! Plumbing emergencies are never convenient, that is why we have emergency services available to get your plumbing system operation again. We appreciate your business and look forward to serving you again!

Jeremy Kent

Excellent service. Identified a major and dangerous problem with our water heater and got it fixed on the spot.

Response from the owner:Thank you for the great review Jeremy! Your old water heater was on the edge of catastrophic failure and could have caused a flood, but your new water heater looks great. We appreciate your business and look forward to serving you again!

Cynthia Barnett

Justin was great…friendly, on time, and honest in his evaluation saving me several hundred dollars.

Response from the owner:Thank you for the great review Cynthia! Friendly, honest, and on-time is great customer service. We appreciate your business and look forward to serving you again!

Vickie Kavanaugh

Top notch service from 2:00
AM call to completion of the work. Professional, knowledgeable, courteous, prepared with parts, etc. Very reasonable charges even with a weekend, early morning call. Highly recommend.

Response from the owner:Thank you for the great review Vickie! Plumbing issues can happen at any time so we offer emergency services 7 days a week. We appreciate your business and look forward to serving you again!

Sherry Wortman

Great service and communication! Easy install and funny dudes!

Response from the owner:Thank you for the great review Sherry! Great service is a theme here. We appreciate your business and look forward to serving you again!

Tankless Hot Water Heater FAQs

Q: How much do tankless water heaters and installation cost?

A: Most residential tankless water heaters cost between $1,000 to $2,000 in materials. The installation runs anywhere between $2,000 to $4,000, provided that the new water heater is matched to the old system. The installation price will rise, however, if we need to install a gas line, new vent, or make other significant upgrades.

No job is too big for our experienced plumbers—the largest tankless system we installed was a commercial project for $17,000 that involved multiple heaters working together.

Q: Does Robinson’s Plumbing sell water heaters?

A: We only sell water heaters if you use us to install them. We’ll provide expert advice and help you select the right model to meet your needs. We will then install and warranty your new water heater.

Q: Should I opt for a gas or electric tankless water heater?

A: The choice between gas or electric tankless water heaters can affect your energy bill. If you decide to go with gas, keep in mind that if you don’t have a gas line that can supply sufficient BTUs to your new heater, your gas line will need to be upgraded. Electric tankless water heaters have lower heating capacities and are usually only suitable for one fixture group. There are trade offs with each, but we typically only recommend gas water heaters for whole house water heating.

Contact Us Today

Whether you’re replacing an old tankless water heater or looking to upgrade from a conventional one, we’re here to ensure you get the quality and expertise you deserve! From simple repairs to complete installations, our technicians are ready to help.

Call us at 804-794-0918 or click the button below to contact us today!

Robinson’s Plumbing Service

247 Wylderose Ct.
Midlothian, VA 23113

804-794-0918

Hours of regular operation:

Mon-Fri 7:30 am to 4:00 pm

Please call for 24-hour emergency plumbing services.