Water Heater Replacement

Is It Time to Replace Your Water Heater?

From conventional to tankless, we’ve been Richmond’s go-to for water heater replacement for homes and businesses across the area.

We treat every job with the same honesty, quality, and urgency we’d want in our own home.

 

What Our Customers Are Saying

Thousands of Richmond homeowners trust Robinson’s. Here’s why.

Shelley Wilson
22 hours ago
We had a leaky pipe in our laundry room. Joe came out and fixed it. He cleaned up his mess and was super awesome!
Response from the owner:Thank you for the great review Shelley! Even small leaks can cause a lot of damage so its best to get them fixed right away. We appreciate your business and look forward to serving you again!
terry kluender
4 days ago
Great service and excellent customer support! Thanks to Tim

Terry and Lindsey Kluender
Response from the owner:Thank you for the kind review and for trusting our team to take care of you plumbing needs. Have a wonderful day!
Bryan Buehrle
4 days ago
Thank you so much Dalton! Fixed our leak quickly and efficiently. 10/10!
Response from the owner:Thank you for the great review Bryan! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
We had a big leak under the kitchen sink. Called on Tuesday. And plumber Tim came on Wednesday. He fixed the leak in 30 min. He was quiet, polite and on his way.
Photo from customer review
Response from the owner:Thank you for the great review Susan! We fix a lot of plumbing leaks. We appreciate your business and look forward to serving you again!
Kate Wagner
1 week ago
On time with excellent work at a reasonable price.
Response from the owner:Thank you for the great review Kate! Excellent work and competitive prices for every job great and small. We appreciate your business and look forward to serving you again!
Terry Hirsch
1 week ago
Very pleased. Did an excellent job
Response from the owner:Thank you for the great review Terry! I'm glad we could address a minor leak before it because a major one. We appreciate your business and look forward to serving you again.
Doug and Doug helped replaced my garbage disposal both very professional and polite answered all my questions and informed me more about what I needed to know will be using this company for any plumbing issues!!! H20 IS THE WAY TO GO!!!!!
Photo from customer review
Response from the owner:Thank you for the great review Arabella! We appreciate your business and look forward to serving you again!
Adrienne Deakins
2 weeks ago
Faucet install
Response from the owner:Thank you for the great review Adrienne! Enjoy your new faucet! We appreciate your business and look forward to serving you again!
Cheryl Colleton
2 weeks ago
Great people they did a wonderful job replumbing the whole house!!!, I would recommend them to anybody!!
Response from the owner:Thank you for the great review Cheryl! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Molly Boyd
3 weeks ago
My technician Brian Fisher provided me a thorough and complete service.
Response from the owner:Thank you for the great review Molly! We appreciate your business and look forward to serving you again!
Cynthia Beck
3 weeks ago
Mr. Stewart was knowledgeable and courteous. He explained all my options and completed the job in a timely manner.
Response from the owner:Thank you for the great review Cynthia! We appreciate your business and look forward to serving you again!
Jeffrey Papa
3 weeks ago
We had a last-minute plumbing emergency, on a Friday morning, and Joe showed up within three hours and was wonderful. Problem solved! Thank you, Joe!
Response from the owner:Thank you for the great review Jeffrey! We appreciate your business and look forward to serving you again!
Rick Chapman
3 weeks ago
Thank you Joe from Robinson’s! First we were fortunate to get a plumber visit in less than 3 hours due to a cancellation. Joe arrived and was very pleasant and knowledgeable and solved the problem quickly. On a Friday! So we don’t have to deal with it over the weekend. Thanks again Joe!
Response from the owner:Thank you for the great review Rick! We appreciate your business and look forward to serving you again!
Tracey Phillips
3 weeks ago
Joe did an excellent job repairing my toilets.
Response from the owner:Thank you for the great review Tracey! We appreciate your business and look forward to serving you again!
S L
3 weeks ago
These guys are SO professional and thorough
Response from the owner:Thank you for the great review S L! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Carl Bates
1 month ago
Derick did a great job running a new gas line for us. Excellent communication and obviously cares about the quality of his work. Office staff excellent as well. Customer service at its highest level. Thanks!
Response from the owner:Thank you for the great review Carl! We offer the highest levels of customer service with professional office staff and highly trained plumbers. We appreciate your business and look forward to serving you again!
Karla Berkenpas
1 month ago
Quick efficient and very professional service on an emergency Sunday call out. Really appreciate you!
Response from the owner:Thank you for the great review Karla! Quick, efficient, and professional service is a great way to describe what we do. We appreciate your business and look forward to serving you again!
Joe got me fixed up easily and the costs were affordable! Great personality too!
Response from the owner:Thank you for the great review Crystal! We appreciate your business and look forward to serving you again!
Excellent fast and efficient service. Tim gave me some options, we agreed on a price and the work was done to my complete. satisfaction. Highly recommended.
Response from the owner:Thank you for the great review Jack! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Jason Davis
1 month ago
Derick did an amazing job coordinating the water lines under our sink. He knew exactly how to fix the leak and provide valves for future needs. Clean and efficient job. Thanks!
Response from the owner:Thank you for the great review Jason! We appreciate your business and look forward to serving you again!
Linda Ewell
1 month ago
Joe did a great job, from explaining what needed to be done to execution of job in a timely manner.
Response from the owner:Thank you for the great review Linda! We install water heaters the right way. We appreciate your business and look forward to serving you again!
Rachael Floyd
2 months ago
Dishwasher installation, he was quick and efficient.
Response from the owner:Thank you for the great review Rachael! While we don't repair appliances themselves, we will install most appliances that use water or gas. We appreciate your business and look forward to serving you again!
Curtis White
2 months ago
Very helpful. Fast response and clear communication. I would recommend.
Response from the owner:Thank you for the great review Curtis! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Ken Smith
2 months ago
They do great work, extremely knowledgeable, thorough, courteous and fast. It was a big job. Highly recommend them. Derrick was amazing. Does everything the right way, every time
Response from the owner:Thank you for the great review Ken! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Butch Wilson
2 months ago
Derek was on time and very professional.
Looked at my Hot Water Heater and fixed my problem with no issues
Response from the owner:Thank you for the great review Butch! We go over the options with our customers, make our recommendation, and they decide if they want to repair or replace. We appreciate your business and look forward to serving you again!
Sarah Linder
2 months ago
We had an emergency in Robinson‘s was the first place that was willing to come today. Dalton came early and had us all straightened out within an hour. Won’t use anybody else now.
Response from the owner:Thank you for the great review Sarah! Emergency drain cleaning done quickly can get your home back to working like it should. We appreciate your business and look forward to serving you again!
Angela Galante
2 months ago
So very pleased with the work done by Robinson’s Plumbing. They repaired my kitchen faucet and a faucet in one of the bathroom bathrooms. Derrick and Joe went above and beyond. I highly recommend them.
Response from the owner:Thank you for the great review Angela! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Susan Pinney
2 months ago
The technician was on time and very knowledgeable. He was super nice and explained to me what he was doing and what caused the problem. I highly Recommend Robinson’s Plumbing Service
Response from the owner:Thank you for the great review Susan! We handle every size job with professionalism. We appreciate your business and look forward to serving you again!
Steve H
2 months ago
Better than expected experience. Prompt appointment. Polite and efficient techs. Reasonable prices.
Response from the owner:Thank you for the great review Steve! Beating expectations, prompt appointments, polite and efficient employees and reasonable prices are great ways to describe what we do. We appreciate your business and look forward to serving you again!
Chris Lowry
2 months ago
I don’t review many businesses, but I will give a shout out to Derrick from Robinson’s plumbing. He came out on a Saturday and went above and beyond fixing our persistently stuck drain. He did a very thorough job and kept the mess to a minimum. A true pro!
Response from the owner:Thank you for the great review Chris! Emergencies don't just happen during business hours so we go the extra mile to take care of our customers. We appreciate your business and look forward to serving you again!
Patricia Somariva
2 months ago
Came out for an emergency and did an amazing job! Highly recommend!!
Response from the owner:Thank you for the great review Patricia! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Derick was professional, polite, and very knowledgeable. He turned a negative situation into a positive outcome. Highly recommend.
Response from the owner:Thank you for the great review Tyler! Professional, polite and knowledgeable is exactly who you want working on your plumbing. We appreciate your business and look forward to serving you again!
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2 months ago
Derrick was so polite and great to work with. He got to the root cause of our drain issues, an irregular slope! Used pictures to explain clearly and very patient with questions.
Response from the owner:Thank you for the great review -! We appreciate your business and look forward to serving you again!
Dan Patch
2 months ago
Derick with Robinson's Plumbing Service did a great job fixing my plumbing problem. I would recommend using Robinson's Plumbing.
Response from the owner:Thank you for the great review Dan! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Nazar Jonathan
2 months ago
Justin, was polite and he worked his butt off replacing my old leaking brass drainage for the 2nd floor bathrooms. I would highly recommend Robinson plumbing. Service crews were awesome, office staff were excellent. They didn't price gouge. I feel I got a good price for excellent service.
Photo from customer review
Response from the owner:Thank you for the great review Nazar! We appreciate your business and look forward to serving you again!
Banks Cargill
2 months ago
Clogged main drain to sewage sending backed up sewage to basement. Resolved by snaking the drain ~50ft within hours of calling on a Sunday. Derick and call support were professional, quick and affordable. I’ll call them first in the future.
Response from the owner:Thank you for the great review Banks! Emergencies don't just happen during business hours. Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Derek Altizer
2 months ago
Jamar is great to work with. On time and very reasonable.
Response from the owner:Thank you for the great review Derek! We appreciate your business and look forward to serving you again!

Richmond’s Trusted Water Heater Replacement Team

Trustworthy Team

We hand-select every technician through a vetting system including background checks, drug testing, and plumbing proficiency exams.

2-Year Guarantee

New water heaters last 8 to 15 years, but we back our work with a 2-year parts and labor guarantee. That’s double the industry standard.

Upfront Pricing

Before any work begins, you’ll receive a clear, written quote and that’s exactly what you’ll pay. No hidden fees, no surprises, no headaches.

Prompt Service

We won’t leave you waiting in the cold. Prompt scheduling and 24/7 emergency service mean hot water is never far away.

Water Heater Replacement FAQs

Homeowners often ask us many questions about replacing their water heaters. Here are some of the most frequently asked ones:

Q: There’s water at the base of my water heater. What does this mean?

A: If you see water around the base of your water heater, it’s most likely leaking. Call us as soon as possible so that we can stop the leak before it turns into a major problem.

Q: What’s the main benefit of a tankless water heater?

A: Tankless water heaters are extremely energy efficient. You could potentially save upwards of $70 to $100 per year on your energy bills.

Q: How long will it take to install my new water heater?

A: The length of installation time varies depending on the type and location of the water heater we’re installing. For example, a conventional water heater can take two to three hours. However, it can take slightly longer if you opt for a tankless model.

Q: How do I know if I need to replace my water heater?

A: Common signs include: the unit is 10 or more years old, you’re running out of hot water faster than usual, you notice rust-colored water, you hear popping or rumbling noises, or you see water pooling around the base. Not sure? Our low-cost evaluation gives you an honest answer with no obligation.

Q: What types of water heaters can be installed as replacements?

A: We install conventional, tankless, and hybrid water heaters. Conventional units store hot water until it’s needed. Tankless models heat water on demand and are the most energy and space efficient. Hybrid units combine tank storage with heat pump technology for strong energy savings. We’ll help you find the right fit for your home and budget.

Q: How long do new water heaters typically last?

A: Most last between 8 and 15 years depending on the type, water quality, and maintenance. Tankless models often outlast conventional units.

Q: Are financing or warranties available?

A: Yes. We offer financing options through Goodleap and guarantee all parts and labor for two years. Manufacturer warranties may extend coverage beyond that.

Q: Will a new water heater improve energy efficiency?

A: In most cases, yes. Newer units are built to higher efficiency standards, and upgrading to a tankless water heater can save you $70 to $100 or more per year since it only heats water when you need it.

Q: Can I upgrade to a tankless water heater when replacing my system?

A: Absolutely. If gas or propane is available at your property, tankless models can be an excellent upgrade option. They’re more energy efficient, take up less space, and deliver hot water on demand. Our technicians will assess your setup and walk you through exactly what the switch involves.

Speak to a Water Heater Replacement Expert

A new water heater means reliable hot water, lower energy bills, and one less thing to worry about for the next decade. Whether you’re not sure if it’s time to replace or you’re ready to get started, our team is here to help. Give us a call or schedule online and we’ll walk you through your options.

Richmond

247 Wylderose Ct.
Midlothian, VA 23113
804-794-0918