Water Heater Replacement

Robinson’s Plumbing installs and services residential and commercial gas and electric water heaters. We also provide 24/7 emergency services.

You can give us a call at 804-794-0918 in Richmond. Or, click the button below to schedule your appointment online.

 

Different Types of Water Heaters

When it comes to replacing a water heater, there are three main types of water heaters you can choose from: conventional, hybrid, and tankless. Here’s a little information about each one:

Conventional water heaters: These water heaters (which have tanks) are the most common, traditional choice for people shopping for water heaters. They’re often large and cylindrical, and they store hot water in the tank for when it’s needed. They have a thermostat that controls the temperature of the water, which can be lowered manually to save energy.

Hybrid water heaters: These water heaters combine the best of tank volume and innovative water heating systems. Hybrid water heaters do not put out continuous hot water and the output of the hot water is not much more than a standard tank type of heater. However, the efficiency of the hybrid is an energy-saving machine. You’ll also be able to use a smart thermostat with a hybrid water heater, resulting in increased energy efficiency and savings.

Tankless water heaters: These water heaters are the most energy and space efficient. Instead of keeping water hot continually, tankless water heaters use gas or electricity to heat the water only when it’s needed. They’re also much smaller in size than conventional and hybrid water heaters since they don’t have a tank.

Water Heater Replacement in VA: Benefits

You’ll get a wide range of benefits by choosing Robinson’s Plumbing to upgrade or replace your water heater:

Worry-free for at least a decade: Older water heaters can suddenly spring a leak when you least expect it. You’d be surprised how quickly a room or basement can flood.

Replacing your old water heater now will provide you with 8 to 15 years of worry-free living—no need to second guess when your existing water heater might go out.

Accommodate a growing family: If your family is growing or you expect it to grow over the next decade, a higher output water heater will better accommodate the hot water needs of more people living under your roof.

Longer showers: Replacing your existing water heater with a higher output water heater will allow you to take longer showers, and you’ll be able to enjoy that comfort year-round.

Save money: If you currently have an older model water heater, upgrading could result in increased energy and water savings, especially if you go with a tankless water heater installation. Your new water heater will directly translate into lower bills at the end of the month.

Improved noise levels: Some older water heater models tend to be a bit on the noisy side. Generally speaking, the older your water heater gets, the more noise it can make. Investing in a new water heater can help reduce that noise.

Why Choose Robinson’s Plumbing Service?

At Robinson’s Plumbing, we’re your one-stop shop for all your plumbing needs. Our highly qualified, certified, and trustworthy technicians will quickly diagnose your plumbing issue and get it fixed as soon as possible.

A plumbing emergency can happen any time of the day or week—including holidays. We offer 24/7 emergency plumbing services that will give you peace of mind knowing that help is just a phone call away. PPP members get VIP service with enhanced response times!

We operate on a transparent “No Surprises” pricing model—what you see on the written quote is what you’ll pay. We also guarantee all of our parts and labor for two years.

Low-Cost Consultation

Are you unsure if you need to repair or replace your existing water heater? It can be challenging for the average person to diagnose a failing water heater.

Take advantage of our low-cost site visits with one of our friendly technicians. They’ll inspect your water heater thoroughly and provide you with a no-obligation proposal based on your unique needs.

Customer Testimonials

Robinson’s Plumbing will provide you with excellent customer service and a professional plumber you can trust. But don’t take our word for it—see what our satisfied customers have to say:

Rachael Floyd
24 minutes ago
Dishwasher installation, he was quick and efficient.
Curtis White
16 hours ago
Very helpful. Fast response and clear communication. I would recommend.
Ken Smith
22 hours ago
They do great work, extremely knowledgeable, thorough, courteous and fast. It was a big job. Highly recommend them. Derrick was amazing. Does everything the right way, every time
Response from the owner:Thank you for the great review Ken! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Butch Wilson
24 hours ago
Derek was on time and very professional.
Looked at my Hot Water Heater and fixed my problem with no issues
Terry Hirsch
5 days ago
Very pleased. Did an excellent job
Response from the owner:Thank you for the great review Terry! I'm glad we could address a minor leak before it because a major one. We appreciate your business and look forward to serving you again.
Sarah Linder
2 weeks ago
We had an emergency in Robinson‘s was the first place that was willing to come today. Dalton came early and had us all straightened out within an hour. Won’t use anybody else now.
Response from the owner:Thank you for the great review Sarah! Emergency drain cleaning done quickly can get your home back to working like it should. We appreciate your business and look forward to serving you again!
Angela Galante
2 weeks ago
So very pleased with the work done by Robinson’s Plumbing. They repaired my kitchen faucet and a faucet in one of the bathroom bathrooms. Derrick and Joe went above and beyond. I highly recommend them.
Response from the owner:Thank you for the great review Angela! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Susan Pinney
2 weeks ago
The technician was on time and very knowledgeable. He was super nice and explained to me what he was doing and what caused the problem. I highly Recommend Robinson’s Plumbing Service
Response from the owner:Thank you for the great review Susan! We handle every size job with professionalism. We appreciate your business and look forward to serving you again!
Steve H
2 weeks ago
Better than expected experience. Prompt appointment. Polite and efficient techs. Reasonable prices.
Response from the owner:Thank you for the great review Steve! Beating expectations, prompt appointments, polite and efficient employees and reasonable prices are great ways to describe what we do. We appreciate your business and look forward to serving you again!
Chris Lowry
3 weeks ago
I don’t review many businesses, but I will give a shout out to Derrick from Robinson’s plumbing. He came out on a Saturday and went above and beyond fixing our persistently stuck drain. He did a very thorough job and kept the mess to a minimum. A true pro!
Response from the owner:Thank you for the great review Chris! Emergencies don't just happen during business hours so we go the extra mile to take care of our customers. We appreciate your business and look forward to serving you again!
Came out for an emergency and did an amazing job! Highly recommend!!
Response from the owner:Thank you for the great review Patricia! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Derick was professional, polite, and very knowledgeable. He turned a negative situation into a positive outcome. Highly recommend.
Response from the owner:Thank you for the great review Tyler! Professional, polite and knowledgeable is exactly who you want working on your plumbing. We appreciate your business and look forward to serving you again!
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3 weeks ago
Derrick was so polite and great to work with. He got to the root cause of our drain issues, an irregular slope! Used pictures to explain clearly and very patient with questions.
Response from the owner:Thank you for the great review -! We appreciate your business and look forward to serving you again!
Dan Patch
3 weeks ago
Derick with Robinson's Plumbing Service did a great job fixing my plumbing problem. I would recommend using Robinson's Plumbing.
Response from the owner:Thank you for the great review Dan! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Nazar Jonathan
3 weeks ago
Justin, was polite and he worked his butt off replacing my old leaking brass drainage for the 2nd floor bathrooms. I would highly recommend Robinson plumbing. Service crews were awesome, office staff were excellent. They didn't price gouge. I feel I got a good price for excellent service.
Photo from customer review
Response from the owner:Thank you for the great review Nazar! We appreciate your business and look forward to serving you again!
Banks Cargill
3 weeks ago
Clogged main drain to sewage sending backed up sewage to basement. Resolved by snaking the drain ~50ft within hours of calling on a Sunday. Derick and call support were professional, quick and affordable. I’ll call them first in the future.
Response from the owner:Thank you for the great review Banks! Emergencies don't just happen during business hours. Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Derek Altizer
3 weeks ago
Jamar is great to work with. On time and very reasonable.
Response from the owner:Thank you for the great review Derek! We appreciate your business and look forward to serving you again!
Jeffrey
4 weeks ago
Emergency on Christmas morning and was there fo me
Response from the owner:Thank you for the great review Jeffrey! Emergency repairs aren't just needed during business hours so we have 24 hour emergency service available. We appreciate your business and look forward to serving you again!
Debra P
4 weeks ago
Robinson's Plumbing did an excellent job. Justin D was on time, knowlegeable, and courteous. He installed two bathroom sink faucets and stop valves efficiently and answered our questions about the assembly. He also cleaned up well.
Response from the owner:Thank you for the great review Debra! We consistently deliver great customer service. We appreciate your business and look forward to serving you again!
Franklin Berry
4 weeks ago
I was very pleased with Robinson Plumbing. Derek did an outstanding job!
Response from the owner:Thank you for the great review Franklin! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Carter Bogese
1 month ago
I had to have the shower head replaced in the master bathroom and Robinson’s sent Justin out and he was so nice to work with. I would certainly ask for him the next time I need their services. I have been using Robinson’s for several years and continue to be impressed with the customer service and the quality of the work performed. So I would highly recommend them.
Response from the owner:Thank you for the fantastic review!
Maria M
1 month ago
This is a professional, reliable and trustworthy company. I have used them before and both times they’ve been terrific. This time I called them to replace a rusty hose bib. Justin explained that the actual hose bib was fine and that it was the ”water saving attachment” that was leaking. He fixed it in no time. So grateful Justin saved me from having a hose bib replacement that would’ve cost me more!
Response from the owner:Thank you for the great review Maria! Many companies out there pressure customers into the most expensive replacement or repair. We tell customers what they have and what their options are so the customer can make an informed decision. We appreciate your business and look forward to serving you again!
Quality work, reasonable prices. Highly recommend.
Response from the owner:Thank you for the great review Nick! We appreciate your business and look forward to serving you again!
Ed Stakem
1 month ago
Justin was on time. Did a great job and cleaned up when he was done.
Response from the owner:Thank you for the great review Ed! We can take care of all your plumbing needs from water heaters to fixing leaks. We appreciate your business and look forward to serving you again!
Mountain Warrior
2 months ago
Dalton was very knowledgeable and helped me to understand some of the "nuances" of plumbing. He is very courteous and respectful. I can highly recommend Robinson's Plumbing.
Response from the owner:Thank you for the great review Mountain Warrior! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Dale Goodrich
2 months ago
Dalton did a wonderful job on my gas plumbing job.
Response from the owner:Thank you for the great review Dale! We have the best gas plumbers in town in my opinion. We appreciate your business and look forward to serving you again!
Dee Norman
2 months ago
I have a well and horses and when the water goes out it’s such a catastrophe. Robinsons came on a Saturday in the middle of the polar vortex and I had water that day. I’ve used them for projects both very big (and unpleasant) and very small, and I appreciate their prompt professionalism more than a review can convey. Thank you to Steve, Derrick, and the entire team!
Response from the owner:Thank you for the great review Dee! No water is an emergency that needs to be fixed as quickly as possible. Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
ds booker
2 months ago
Even on the weekend Robinson's Plumbing is responsive and efficient. I chose an 8 - 10am window. Derick arrived at 8:30, checked out my Rinnai water heater and quickly fixed the problem.
Response from the owner:Thank you for the great review ds! Plumbing doesn't just break during business hours so we have 24/7 emergency service for when you need hot water from your tankless water heater and its the weekend. We appreciate your business and look forward to serving you again!
Cherrie Richard
2 months ago
Robinson plumbing was excellent. These guys went above and beyond to not open my floor due to my crawl space being very narrow and super complex. They worked together to find a way to get my water back on.! Professional, courtesy would recommend 1000%!
Response from the owner:Thank you for the great review Cherrie! We know how expensive the flooring is in older homes. By being experts at plumbing, we can solve problems that other companies can't and save you money in the process. We appreciate your business and look forward to serving you again!
Anthony DePaul
2 months ago
I cannot say enough good things about everyone here that I have dealt with. Dereck was great and is a valuable asset for this company. Professional, courteous, honest and there when I needed them. They will be my go-to for all my electrical needs. So glad I found them. Highly recommended!
Response from the owner:Thank you for the great review Anthony! That storm did a number on your well pump, but we got it replaced quickly to get your water back on. We appreciate your business and look forward to serving you again!
Patricia Lynch
2 months ago
Excellent service!
Response from the owner:Thank you for the great review Patricia! We appreciate your business and look forward to serving you again!
Allan Chilton
2 months ago
Justin was great
Response from the owner:Thank you for the great review Allan! We appreciate your business and look forward to serving you again!
James
2 months ago
Great work! I really appreciate it. Justin was awesome, too! I will absolutely recommend y’all to friends + family. Also, I will use your services again here shortly. Thanks again!
Response from the owner:Thank you for the great review James! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Patricia Duty
2 months ago
The technician came to my 4th floor condo to check my water heater. It was 18 years old on 01/03/2008. It needs a power vent for the 4th floor. The tech is certified in all aspects of plumbing. That is very important. He is coming Monday to install my new hot water heater. The price is very fair. I am glad I did my “homework” on this project.
Response from the owner:Thank you for the great review Patricia! We appreciate your business and look forward to serving you again!
Faye McCarron
2 months ago
After calling to let me know they were on the way to my home, two service men arrived on time, assessed the situation, and got right to work to identify and correct the problem with my double kitchen sink that had backed up during the time of the recent snow events in Chester. Given the weather conditions, I called the Dispatcher and said I didn't mind if they wanted to reschedule due to the weather, and forecasters were recommending not to get on the roads if you didn't have to. But they were on their way and arrived safely, immediately found the problem under the sink, flushed out the drains, making sure they were all cleared out, gathered their tools and were ready to be on their way to their next appointment!! The price was reasonable, their attention to detail was appreciated, and knowing what needed to be done (and done right!!) made a great nuisance of a problem an opper-tunity to thank those two gentlemen for a job well done!
Response from the owner:Thank you for the great review Faye! The personal recommendation is the best advertising there is. When you tell people to call us, ask them to tell us that you referred them! We appreciate your business and look forward to serving you again!
Daniel Chapman
2 months ago
Justin did a great job with our water heater. He was professional, timely, and very helpful.
Response from the owner:Thank you for the great review Daniel! We replace a lot of water heaters each year so we are very good at it. We appreciate your business and look forward to serving you again!
Joan McARTHUR
2 months ago
Pete took my call at 11.00p.m. on 2/19/26 - near midnight, and promised to send a plumber. As promised, Derick came the next day and fixed my toilet tank leak very quickly and professionally. I am quite pleased with this Company and would use them again. Thank you Derick and Pete.
Response from the owner:Thank you for the great review Joan! Richmond calls us because we answer the phone. Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Stephanie Gaines
2 months ago
I reached out to Robinson’s Plumbing to get someone out to take a look at my busted line that froze and ruptured. Justin was dispatched and came out the same day. They were able to provide me a more than fair quote to fix the line and replacement of the hot water heater that was damaged. He even went above and beyond in making sure my insurance company understood the situation with the hot water heater damage. As a homeowner and going through this difficult moment for the first time it was a relief to have someone like Justin there to help. Thank you again Justin and also Christina who I dealt with when contacting the office.
Response from the owner:Thank you for the great review Stephanie! We are experts at fixing leaks and make sure our customers have the information needed to work with their insurance companies. We appreciate your business and look forward to serving you again!
Michael McCarthy
2 months ago
First class work and high quality people.
I’ll use you again the next time I have a need.
Thanks.
Response from the owner:Thank you for the great review Michael! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Water Heater Replacement FAQs

Homeowners often ask us many questions about replacing their water heaters. Here are some of the most frequently asked ones:

Q: There’s water at the base of my water heater. What does this mean?

A: If you see water around the base of your water heater, it’s most likely leaking. Call us as soon as possible so that we can stop the leak before it turns into a major problem.

Q: What’s the main benefit of a tankless water heater?

A: Tankless water heaters are extremely energy efficient. You could potentially save upwards of $70 to $100 per year on your energy bills.

Q: How long will it take to install my new water heater?

A: The length of installation time varies depending on the type and location of the water heater we’re installing. For example, a conventional water heater can take two to three hours. However, it can take slightly longer if you opt for a tankless model.

Replace Your Water Heater Today!

Let the professionals at Robinson’s Plumbing install your water heater. We’ll provide you with courteous and prompt service backed up by our stellar reputation.

Give us a call at 804-794-0918. Or, click the button below to schedule your water heater appointment online.

Richmond

247 Wylderose Ct.
Midlothian, VA 23113
804-794-0918