Water Heater Replacement

Is It Time to Replace Your Water Heater?

From conventional to tankless, we’ve been Richmond’s go-to for water heater replacement for homes and businesses across the area.

We treat every job with the same honesty, quality, and urgency we’d want in our own home.

 

What Our Customers Are Saying

Thousands of Richmond homeowners trust Robinson’s. Here’s why.

Chris Brown
14 hours ago
Great guy, on time, and very professional!!
Derick from Robinson Plumbing helped us with a natural gas leak. He communicated well about the appointment, was on time, explained what would be happening, and left the job very clean at the end.
Response from the owner:Thank you for the great review Andrew! This is a great example of our customer service in action to fix a gas leak. We appreciate your business and look forward to serving you again!
Sarah Wilburn
4 days ago
Outstanding service from Joe. Explained everything and was professional and he certainly enjoys providing excellent customer service. Robinsons is our first and only choice .
Response from the owner:Thank you for the great review Sarah! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Service call handle promptly and efficiently. Service technician courteous resolved the issues very quickly with the proper parts needed on hand. Customer service person that took the service call was very nice and professional. Thank you, Christian Coulon
Response from the owner:Thank you for the great review Christian! We provide excellent customer service from the first phone call to the completed job. We appreciate your business and look forward to serving you again!
Se Eun Park
4 days ago
Tim was very knowledgeable and patient with us. Answered all the questions we asked.
Response from the owner:Thank you for the great review Se! We appreciate your business and look forward to serving you again!
Terry Hirsch
4 days ago
If you have a plumbing problem call Joe!
Response from the owner:Thank you for the great review Terry! I'm glad we could address a minor leak before it because a major one. We appreciate your business and look forward to serving you again.
Ashley Adamonis
7 days ago
Derick and Team did an amazing job! They addressed each issue and fixed them quickly!
Response from the owner:Thank you for the great review Ashley! We have a great team. We appreciate your business and look forward to serving you again!
Paden Wyatt
1 week ago
I had an emergency issue with my main water shut off valve and my bathroom sink shut off valves. The plumber, Derrick, got here quick and was extremely respectful. He explained the costs transparently and got to work solving my issue. Thanks guys! I’ll be definitely calling if I need anything else.
Response from the owner:Thank you for the great review Paden! We offer up front pricing and emergency services. We appreciate your business and look forward to serving you again!
Missey France
2 weeks ago
Tim got here fast and took care of the problem fast.
Response from the owner:Thank you for the great review Missey! We appreciate your business and look forward to serving you again!
Karen Cunningham
2 weeks ago
Joe was very knowledgeable and efficient. Would definitely recommend. Would give more than 5 stars if I could!
Response from the owner:Thank you for the great review Karen! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Kathryn Batten
2 weeks ago
Joe did a fabulous job quickly and efficiently.
Response from the owner:Thank you for the great review Kathryn! We appreciate your business and look forward to serving you again!
Greg, your technical, did a excellent job trying to repair our kitchen faucet. We had to order a new one, as the broken line was not repairable. When we got the new faucet, he came back and installed it. His work was first class, and we are so pleased.
Response from the owner:Thank you for the great review Charles! We appreciate your business and look forward to serving you again!
Billy Hoffman
2 weeks ago
Greg diagnosed and fixed our switch problem! It was an emergency service as there was no water. All went as the person who took the call said it would. Very satisfied.
Response from the owner:Thank you for the great review Billy! We offer emergency services because a lot of plumbing issues can't wait. We appreciate your business and look forward to serving you again!
Evan Eckard
3 weeks ago
Joe, Thomas and Tim all did a great install on a new water heater. Highly recommend!
Response from the owner:Thank you for the great review Evan! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Jo
3 weeks ago
Derick let us know when he was on his way and arrived right on time. He was professional, knowledgeable and courteous. He did a great job!!! I will definitely call them again!!
Response from the owner:Thank you for the great review Jo! We appreciate your business and look forward to serving you again!
Julio Cavero
3 weeks ago
Five stars for Robinson's Plumbing Service! They diagnosed and fixed a tough underground leak near our foundation without any hassle. The technician was extremely knowledgeable and an absolute pro at what he does. I wouldn’t hesitate to call them again.
Response from the owner:Thank you for the great review Julio! We have a lot of experience diagnosing and repairing underground water and sewer lines. We appreciate your business and look forward to serving you again!
Trevor Danneman
4 weeks ago
Jo Ann Thomas did an amazing job. They were professional and explained the process clearly. I couldn’t be happier with the service they provide provided!
Response from the owner:Thank you for the great review Trevor! Its always good to hear we are doing a great job. We appreciate your business and look forward to serving you again!
Victoria Walker
4 weeks ago
We had a very stressful well water loss issue and are so thankful for Joe's trouble shooting and dedication to getting us back up and running. Very profession so, great communication and overall perfect customer service.
Response from the owner:Thank you for the great review Victoria! We troubleshoot, repair and replace well water systems. We have the right people and equipment to make it a smooth process to get your water back on as quickly as possible. We appreciate your business and look forward to serving you again!
Stephen Glen
1 month ago
Tim was amazing! I am so glad I called Robinson's Plumbing. They are realistic and price conscious. They came, identified the problem, ordered the part, bada bing badaboom!! Done! And it did not cost some outrages price! Thank you! Robinson Plumbing, you are now in my contacts.
Response from the owner:Thank you for the great review Stephen! We try to make it an easy process for every job whether that is a tankless heater or anything else. We appreciate your business and look forward to serving you again!
Michelle Hall
1 month ago
Joe & Tim came to help with my clients tub leaking & needing a booster for hot water heater etc. We ordered & paid half down they are supposed to come Tuesday too while plumbers install & set up. They were prompt, knowledgeable, very helpful with info ! They were very kind workers ! Very impressed so far. Can’t wait to see the whole job after seeing what they have done today. Thank you Joe & Tim.
Response from the owner:Thank you for the great review Michelle! Prompt, knowledgeable, helpful, kind... I'm always glad to hear my guys are doing a great job and they'll do great on the rest of the job also. We appreciate your business and look forward to serving you again!
jon&stacie shaw
1 month ago
Very friendly and professional, we've used them a few times and they will be our first call in the future.
Response from the owner:Thank you for the great review jon&stacie! Very friendly, professional leak repairs are what we do. We appreciate your business and look forward to serving you again!
Kelly Mitchell
1 month ago
Everyone at Robinson's was awesome, from the front desk staff to Derick, the technician. They were responsive, took the time to explain things to me, and their pricing was fair and transparent. Definitely will be recommending them to all my friends and family.
Response from the owner:Thank you for the great review Kelly! Awesome office and field staff who are responsive, explaining things with fair and transparent pricing. Your recommendations mean the world to us. We appreciate your business and look forward to serving you again!
Kim Tolson
1 month ago
Excellent service. Fast and reliable.
Response from the owner:Thank you for the great review Kim! Excellent, fast and reliable service is what we provide from small jobs like fixing a toilet to the largest jobs. We appreciate your business and look forward to serving you again!
Excellent fast and efficient service. Greg gave me some options, we agreed on a price and the work was done to my complete. satisfaction. Highly recommended.
Response from the owner:Thank you for the great review Jack! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Ben Lever
1 month ago
Laurence came immediately and on time, repairing the Renai in about 1/2 hour. Very pleasant and competent plumber.
Response from the owner:Thank you for the great review Ben! We fix water heaters everyday and pride ourselves on customer service. We appreciate your business and look forward to serving you again!

Richmond’s Trusted Water Heater Replacement Team

Trustworthy Team

We hand-select every technician through a vetting system including background checks, drug testing, and plumbing proficiency exams.

2-Year Guarantee

New water heaters last 8 to 15 years, but we back our work with a 2-year parts and labor guarantee. That’s double the industry standard.

Upfront Pricing

Before any work begins, you’ll receive a clear, written quote and that’s exactly what you’ll pay. No hidden fees, no surprises, no headaches.

Prompt Service

We won’t leave you waiting in the cold. Prompt scheduling and 24/7 emergency service mean hot water is never far away.

Water Heater Replacement FAQs

Homeowners often ask us many questions about replacing their water heaters. Here are some of the most frequently asked ones:

Q: There’s water at the base of my water heater. What does this mean?

A: If you see water around the base of your water heater, it’s most likely leaking. Call us as soon as possible so that we can stop the leak before it turns into a major problem.

Q: What’s the main benefit of a tankless water heater?

A: Tankless water heaters are extremely energy efficient. You could potentially save upwards of $70 to $100 per year on your energy bills.

Q: How long will it take to install my new water heater?

A: The length of installation time varies depending on the type and location of the water heater we’re installing. For example, a conventional water heater can take two to three hours. However, it can take slightly longer if you opt for a tankless model.

Q: How do I know if I need to replace my water heater?

A: Common signs include: the unit is 10 or more years old, you’re running out of hot water faster than usual, you notice rust-colored water, you hear popping or rumbling noises, or you see water pooling around the base. Not sure? Our low-cost evaluation gives you an honest answer with no obligation.

Q: What types of water heaters can be installed as replacements?

A: We install conventional, tankless, and hybrid water heaters. Conventional units store hot water until it’s needed. Tankless models heat water on demand and are the most energy and space efficient. Hybrid units combine tank storage with heat pump technology for strong energy savings. We’ll help you find the right fit for your home and budget.

Q: How long do new water heaters typically last?

A: Most last between 8 and 15 years depending on the type, water quality, and maintenance. Tankless models often outlast conventional units.

Q: Are financing or warranties available?

A: Yes. We offer financing options through Goodleap and guarantee all parts and labor for two years. Manufacturer warranties may extend coverage beyond that.

Q: Will a new water heater improve energy efficiency?

A: In most cases, yes. Newer units are built to higher efficiency standards, and upgrading to a tankless water heater can save you $70 to $100 or more per year since it only heats water when you need it.

Q: Can I upgrade to a tankless water heater when replacing my system?

A: Absolutely. If gas or propane is available at your property, tankless models can be an excellent upgrade option. They’re more energy efficient, take up less space, and deliver hot water on demand. Our technicians will assess your setup and walk you through exactly what the switch involves.

Speak to a Water Heater Replacement Expert

A new water heater means reliable hot water, lower energy bills, and one less thing to worry about for the next decade. Whether you’re not sure if it’s time to replace or you’re ready to get started, our team is here to help. Give us a call or schedule online and we’ll walk you through your options.

Richmond

247 Wylderose Ct.
Midlothian, VA 23113
804-794-0918