Water Heater Services

Water Heater Services: Installation, Repair, and Replacement

Testimonials From Satisfied Customers

Carl Bates

2 days ago

Derick did a great job running a new gas line for us. Excellent communication and obviously cares about the quality of his work. Office staff excellent as well. Customer service at its highest level. Thanks!

Karla Berkenpas

4 days ago

Quick efficient and very professional service on an emergency Sunday call out. Really appreciate you!

Crystal Breedlove

1 week ago

Joe got me fixed up easily and the costs were affordable! Great personality too!

Response from the owner:Thank you for the great review Crystal! We appreciate your business and look forward to serving you again!

John Benjamin (Jack)

1 week ago

Excellent fast and efficient service. Tim gave me some options, we agreed on a price and the work was done to my complete. satisfaction. Highly recommended.

Response from the owner:Thank you for the great review Jack! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Jason Davis

1 week ago

Derick did an amazing job coordinating the water lines under our sink. He knew exactly how to fix the leak and provide valves for future needs. Clean and efficient job. Thanks!

Response from the owner:Thank you for the great review Jason! We appreciate your business and look forward to serving you again!

Linda Ewell

2 weeks ago

Joe did a great job, from explaining what needed to be done to execution of job in a timely manner.

Response from the owner:Thank you for the great review Linda! We install water heaters the right way. We appreciate your business and look forward to serving you again!

Rachael Floyd

2 weeks ago

Dishwasher installation, he was quick and efficient.

Response from the owner:Thank you for the great review Rachael! While we don't repair appliances themselves, we will install most appliances that use water or gas. We appreciate your business and look forward to serving you again!

Curtis White

2 weeks ago

Very helpful. Fast response and clear communication. I would recommend.

Response from the owner:Thank you for the great review Curtis! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Ken Smith

2 weeks ago

They do great work, extremely knowledgeable, thorough, courteous and fast. It was a big job. Highly recommend them. Derrick was amazing. Does everything the right way, every time

Response from the owner:Thank you for the great review Ken! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Butch Wilson

2 weeks ago

Derek was on time and very professional.
Looked at my Hot Water Heater and fixed my problem with no issues

Response from the owner:Thank you for the great review Butch! We go over the options with our customers, make our recommendation, and they decide if they want to repair or replace. We appreciate your business and look forward to serving you again!

Terry Hirsch

3 weeks ago

Very pleased. Did an excellent job

Response from the owner:Thank you for the great review Terry! I'm glad we could address a minor leak before it because a major one. We appreciate your business and look forward to serving you again.

Sarah Linder

4 weeks ago

We had an emergency in Robinson‘s was the first place that was willing to come today. Dalton came early and had us all straightened out within an hour. Won’t use anybody else now.

Response from the owner:Thank you for the great review Sarah! Emergency drain cleaning done quickly can get your home back to working like it should. We appreciate your business and look forward to serving you again!

Angela Galante

4 weeks ago

So very pleased with the work done by Robinson’s Plumbing. They repaired my kitchen faucet and a faucet in one of the bathroom bathrooms. Derrick and Joe went above and beyond. I highly recommend them.

Response from the owner:Thank you for the great review Angela! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Susan Pinney

1 month ago

The technician was on time and very knowledgeable. He was super nice and explained to me what he was doing and what caused the problem. I highly Recommend Robinson’s Plumbing Service

Response from the owner:Thank you for the great review Susan! We handle every size job with professionalism. We appreciate your business and look forward to serving you again!

Steve H

1 month ago

Better than expected experience. Prompt appointment. Polite and efficient techs. Reasonable prices.

Response from the owner:Thank you for the great review Steve! Beating expectations, prompt appointments, polite and efficient employees and reasonable prices are great ways to describe what we do. We appreciate your business and look forward to serving you again!

Chris Lowry

1 month ago

I don’t review many businesses, but I will give a shout out to Derrick from Robinson’s plumbing. He came out on a Saturday and went above and beyond fixing our persistently stuck drain. He did a very thorough job and kept the mess to a minimum. A true pro!

Response from the owner:Thank you for the great review Chris! Emergencies don't just happen during business hours so we go the extra mile to take care of our customers. We appreciate your business and look forward to serving you again!

Patricia Somariva

1 month ago

Came out for an emergency and did an amazing job! Highly recommend!!

Response from the owner:Thank you for the great review Patricia! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Tyler Stoneman (Tyler Stoneman)

1 month ago

Derick was professional, polite, and very knowledgeable. He turned a negative situation into a positive outcome. Highly recommend.

Response from the owner:Thank you for the great review Tyler! Professional, polite and knowledgeable is exactly who you want working on your plumbing. We appreciate your business and look forward to serving you again!

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1 month ago

Derrick was so polite and great to work with. He got to the root cause of our drain issues, an irregular slope! Used pictures to explain clearly and very patient with questions.

Response from the owner:Thank you for the great review -! We appreciate your business and look forward to serving you again!

Dan Patch

1 month ago

Derick with Robinson's Plumbing Service did a great job fixing my plumbing problem. I would recommend using Robinson's Plumbing.

Response from the owner:Thank you for the great review Dan! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Nazar Jonathan

1 month ago

Justin, was polite and he worked his butt off replacing my old leaking brass drainage for the 2nd floor bathrooms. I would highly recommend Robinson plumbing. Service crews were awesome, office staff were excellent. They didn't price gouge. I feel I got a good price for excellent service.

Response from the owner:Thank you for the great review Nazar! We appreciate your business and look forward to serving you again!

Banks Cargill

1 month ago

Clogged main drain to sewage sending backed up sewage to basement. Resolved by snaking the drain ~50ft within hours of calling on a Sunday. Derick and call support were professional, quick and affordable. I’ll call them first in the future.

Response from the owner:Thank you for the great review Banks! Emergencies don't just happen during business hours. Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Derek Altizer

1 month ago

Jamar is great to work with. On time and very reasonable.

Response from the owner:Thank you for the great review Derek! We appreciate your business and look forward to serving you again!

Jeffrey

1 month ago

Emergency on Christmas morning and was there fo me

Response from the owner:Thank you for the great review Jeffrey! Emergency repairs aren't just needed during business hours so we have 24 hour emergency service available. We appreciate your business and look forward to serving you again!

Debra P

1 month ago

Robinson's Plumbing did an excellent job. Justin D was on time, knowlegeable, and courteous. He installed two bathroom sink faucets and stop valves efficiently and answered our questions about the assembly. He also cleaned up well.

Response from the owner:Thank you for the great review Debra! We consistently deliver great customer service. We appreciate your business and look forward to serving you again!

Franklin Berry

1 month ago

I was very pleased with Robinson Plumbing. Derek did an outstanding job!

Response from the owner:Thank you for the great review Franklin! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Carter Bogese

2 months ago

I had to have the shower head replaced in the master bathroom and Robinson’s sent Justin out and he was so nice to work with. I would certainly ask for him the next time I need their services. I have been using Robinson’s for several years and continue to be impressed with the customer service and the quality of the work performed. So I would highly recommend them.

Response from the owner:Thank you for the fantastic review!

Maria M

2 months ago

This is a professional, reliable and trustworthy company. I have used them before and both times they’ve been terrific. This time I called them to replace a rusty hose bib. Justin explained that the actual hose bib was fine and that it was the ”water saving attachment” that was leaking. He fixed it in no time. So grateful Justin saved me from having a hose bib replacement that would’ve cost me more!

Response from the owner:Thank you for the great review Maria! Many companies out there pressure customers into the most expensive replacement or repair. We tell customers what they have and what their options are so the customer can make an informed decision. We appreciate your business and look forward to serving you again!

Nick SN Trans and Diesel

2 months ago

Quality work, reasonable prices. Highly recommend.

Response from the owner:Thank you for the great review Nick! We appreciate your business and look forward to serving you again!

Ed Stakem

2 months ago

Justin was on time. Did a great job and cleaned up when he was done.

Response from the owner:Thank you for the great review Ed! We can take care of all your plumbing needs from water heaters to fixing leaks. We appreciate your business and look forward to serving you again!

Mountain Warrior

2 months ago

Dalton was very knowledgeable and helped me to understand some of the "nuances" of plumbing. He is very courteous and respectful. I can highly recommend Robinson's Plumbing.

Response from the owner:Thank you for the great review Mountain Warrior! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Dale Goodrich

2 months ago

Dalton did a wonderful job on my gas plumbing job.

Response from the owner:Thank you for the great review Dale! We have the best gas plumbers in town in my opinion. We appreciate your business and look forward to serving you again!

Dee Norman

2 months ago

I have a well and horses and when the water goes out it’s such a catastrophe. Robinsons came on a Saturday in the middle of the polar vortex and I had water that day. I’ve used them for projects both very big (and unpleasant) and very small, and I appreciate their prompt professionalism more than a review can convey. Thank you to Steve, Derrick, and the entire team!

Response from the owner:Thank you for the great review Dee! No water is an emergency that needs to be fixed as quickly as possible. Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

ds booker

2 months ago

Even on the weekend Robinson's Plumbing is responsive and efficient. I chose an 8 - 10am window. Derick arrived at 8:30, checked out my Rinnai water heater and quickly fixed the problem.

Response from the owner:Thank you for the great review ds! Plumbing doesn't just break during business hours so we have 24/7 emergency service for when you need hot water from your tankless water heater and its the weekend. We appreciate your business and look forward to serving you again!

Cherrie Richard

2 months ago

Robinson plumbing was excellent. These guys went above and beyond to not open my floor due to my crawl space being very narrow and super complex. They worked together to find a way to get my water back on.! Professional, courtesy would recommend 1000%!

Response from the owner:Thank you for the great review Cherrie! We know how expensive the flooring is in older homes. By being experts at plumbing, we can solve problems that other companies can't and save you money in the process. We appreciate your business and look forward to serving you again!

Richmond’s Trusted Water Heater Installation & Repair Team

Water Heater Replacement

Are you experiencing inconsistent water temperature, discolored water, or rising operating and energy costs? These are all signs that it may be time to replace your older water heater. Act now to prevent damage to your property and possessions. Our experienced professionals will handle the entire replacement process for you.

What you can expect:

• Quick diagnosis
• Prompt, expert replacement
• Minimal disruption for your property
• Disposal of your old water heater

Take the risk and stress out of replacing your water heater. Choose Robinson’s Plumbing Service for safe, reliable water heater replacement.

Water Heater Installation

Installing a new water heater as part of a renovation, expansion, or new construction project? Thinking about upgrading to a gas-powered or tankless model? We provide high-quality installations in Richmond to ensure the job is done right the first time.

Our installation services include:

• Knowledgeable heater recommendations
• Tank and tankless water heater installation
• Electric and gas conversions
• Customized connections to your power and water supply lines

Ensure your new system is installed correctly and to code, so you can count on reliable hot water when you need it most. Let Robinson’s Plumbing Service install your water heater safely and professionally.

Water Heater Repair

Extend the life of your water heater and keep it running efficiently. Our experienced plumbers can repair leaks, replace broken components, and resolve issues with your gas supply.

Our repair services include:

• Troubleshooting and problem diagnosis
• 24-hour service and prompt arrivals
• Qualified water heater technicians
• All work guaranteed for two years

Timely repairs can save you money and prevent bigger issues down the line. Rely on Robinson’s for expert repairs to your existing water heater.

Water Heater Services FAQs

Speak to a Water Heater Plumbing Expert

Don’t get caught without hot water. Get the honest, experienced guidance you need to make smart decisions about installing, maintaining, or repairing your water heater. Our knowledgeable plumbers have years of hands-on experience and are committed to giving you clear recommendations, not upsells.

Whether you’re facing an emergency leak or planning an upgrade, we’re here to help with fast, reliable service throughout the Richmond area.