Water Heater Repair in VA

Whether your current water heater requires repairs or you need a new one altogether, we’ve got it covered. Robinson’s Plumbing installs and services residential and commercial gas and electric water heaters. We offer our customers quality workmanship at affordable prices and a no-surprise pricing guarantee. Our transparent pricing lets you understand exactly what you will pay upon job completion.

We proudly repair water heaters in the Richmond, VA area, and our technicians are reliable and professionally trained to address any of your water heater needs.

You can give us a call at 804-794-0918. Or, click the button below to schedule your appointment online.

Water Heater Repair and Replacement

There are a few common problems and signs to look for when it comes to water heaters that are about to break down. If your system shows the following signs, it may be time to call us.

  • Your hot water supply is running out quickly.
  • There’s rust forming in your water heater tank and or fittings.
  • Your water heater is making funny noises.
  • There’s pooling or leaking water around your tank.

If any or all of these apply to you, our technicians will know exactly how to help. All of our plumbers have the training and knowledge to get you answers quickly and handle the problem efficiently.

Robinson’s Plumbing services tankless and conventional electric or gas water heaters from the following brands and more:

  • Navien
  • Rinnai
  • State
  • A.O. Smith
  • Noritz
  • Takagi
  • Rheem
  • Ruud

When Robinson’s Plumbing installs a new heater, we prefer and install the following high quality tankless and conventional water heaters:

  • Navien (Tankless, boilers and combi-boilers)
  • Rinnai (Tankless only)
  • State
  • A.O. Smith

Why Choose Robinson’s Plumbing Service?

Robinson’s Plumbing Service is proud to be a family-owned and operated plumbing service in Virginia.

Our plumbers have over 25 years of experience serving both residential and commercial properties. They’re professional, well-trained, and Seal-Certified.

No job is too small or too large. When you need gas or electric water heater repair service, turn to our dependable and trained technicians to address your problem promptly.

Check out our Specials to view our limited-time offers and service specials.

Low-Cost Consultation/Evaluation

Is your water heater exhibiting signs that it’s about to break down?

We offer low-cost visits. One of our friendly project managers will come out to your home or business and inspect your water heater. They’ll make a recommendation based on their diagnosis and your budget. You’ll never feel pressured or an obligation to buy.

Customer Testimonials

Here’s what our satisfied clients had to say about our services and technicians:

Curtis White
10 hours ago
Very helpful. Fast response and clear communication. I would recommend.
Ken Smith
16 hours ago
They do great work, extremely knowledgeable, thorough, courteous and fast. It was a big job. Highly recommend them. Derrick was amazing. Does everything the right way, every time
Response from the owner:Thank you for the great review Ken! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Butch Wilson
18 hours ago
Derek was on time and very professional.
Looked at my Hot Water Heater and fixed my problem with no issues
Terry Hirsch
4 days ago
Very pleased. Did an excellent job
Response from the owner:Thank you for the great review Terry! I'm glad we could address a minor leak before it because a major one. We appreciate your business and look forward to serving you again.
Sarah Linder
2 weeks ago
We had an emergency in Robinson‘s was the first place that was willing to come today. Dalton came early and had us all straightened out within an hour. Won’t use anybody else now.
Response from the owner:Thank you for the great review Sarah! Emergency drain cleaning done quickly can get your home back to working like it should. We appreciate your business and look forward to serving you again!
Angela Galante
2 weeks ago
So very pleased with the work done by Robinson’s Plumbing. They repaired my kitchen faucet and a faucet in one of the bathroom bathrooms. Derrick and Joe went above and beyond. I highly recommend them.
Response from the owner:Thank you for the great review Angela! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Susan Pinney
2 weeks ago
The technician was on time and very knowledgeable. He was super nice and explained to me what he was doing and what caused the problem. I highly Recommend Robinson’s Plumbing Service
Response from the owner:Thank you for the great review Susan! We handle every size job with professionalism. We appreciate your business and look forward to serving you again!
Steve H
2 weeks ago
Better than expected experience. Prompt appointment. Polite and efficient techs. Reasonable prices.
Response from the owner:Thank you for the great review Steve! Beating expectations, prompt appointments, polite and efficient employees and reasonable prices are great ways to describe what we do. We appreciate your business and look forward to serving you again!
Chris Lowry
3 weeks ago
I don’t review many businesses, but I will give a shout out to Derrick from Robinson’s plumbing. He came out on a Saturday and went above and beyond fixing our persistently stuck drain. He did a very thorough job and kept the mess to a minimum. A true pro!
Response from the owner:Thank you for the great review Chris! Emergencies don't just happen during business hours so we go the extra mile to take care of our customers. We appreciate your business and look forward to serving you again!
Came out for an emergency and did an amazing job! Highly recommend!!
Response from the owner:Thank you for the great review Patricia! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Derick was professional, polite, and very knowledgeable. He turned a negative situation into a positive outcome. Highly recommend.
Response from the owner:Thank you for the great review Tyler! Professional, polite and knowledgeable is exactly who you want working on your plumbing. We appreciate your business and look forward to serving you again!
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3 weeks ago
Derrick was so polite and great to work with. He got to the root cause of our drain issues, an irregular slope! Used pictures to explain clearly and very patient with questions.
Response from the owner:Thank you for the great review -! We appreciate your business and look forward to serving you again!
Dan Patch
3 weeks ago
Derick with Robinson's Plumbing Service did a great job fixing my plumbing problem. I would recommend using Robinson's Plumbing.
Response from the owner:Thank you for the great review Dan! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Nazar Jonathan
3 weeks ago
Justin, was polite and he worked his butt off replacing my old leaking brass drainage for the 2nd floor bathrooms. I would highly recommend Robinson plumbing. Service crews were awesome, office staff were excellent. They didn't price gouge. I feel I got a good price for excellent service.
Photo from customer review
Response from the owner:Thank you for the great review Nazar! We appreciate your business and look forward to serving you again!
Banks Cargill
3 weeks ago
Clogged main drain to sewage sending backed up sewage to basement. Resolved by snaking the drain ~50ft within hours of calling on a Sunday. Derick and call support were professional, quick and affordable. I’ll call them first in the future.
Response from the owner:Thank you for the great review Banks! Emergencies don't just happen during business hours. Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Derek Altizer
3 weeks ago
Jamar is great to work with. On time and very reasonable.
Response from the owner:Thank you for the great review Derek! We appreciate your business and look forward to serving you again!
Jeffrey
4 weeks ago
Emergency on Christmas morning and was there fo me
Response from the owner:Thank you for the great review Jeffrey! Emergency repairs aren't just needed during business hours so we have 24 hour emergency service available. We appreciate your business and look forward to serving you again!
Debra P
4 weeks ago
Robinson's Plumbing did an excellent job. Justin D was on time, knowlegeable, and courteous. He installed two bathroom sink faucets and stop valves efficiently and answered our questions about the assembly. He also cleaned up well.
Response from the owner:Thank you for the great review Debra! We consistently deliver great customer service. We appreciate your business and look forward to serving you again!
Franklin Berry
4 weeks ago
I was very pleased with Robinson Plumbing. Derek did an outstanding job!
Response from the owner:Thank you for the great review Franklin! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Carter Bogese
4 weeks ago
I had to have the shower head replaced in the master bathroom and Robinson’s sent Justin out and he was so nice to work with. I would certainly ask for him the next time I need their services. I have been using Robinson’s for several years and continue to be impressed with the customer service and the quality of the work performed. So I would highly recommend them.
Response from the owner:Thank you for the fantastic review!
Maria M
1 month ago
This is a professional, reliable and trustworthy company. I have used them before and both times they’ve been terrific. This time I called them to replace a rusty hose bib. Justin explained that the actual hose bib was fine and that it was the ”water saving attachment” that was leaking. He fixed it in no time. So grateful Justin saved me from having a hose bib replacement that would’ve cost me more!
Response from the owner:Thank you for the great review Maria! Many companies out there pressure customers into the most expensive replacement or repair. We tell customers what they have and what their options are so the customer can make an informed decision. We appreciate your business and look forward to serving you again!
Quality work, reasonable prices. Highly recommend.
Response from the owner:Thank you for the great review Nick! We appreciate your business and look forward to serving you again!
Ed Stakem
1 month ago
Justin was on time. Did a great job and cleaned up when he was done.
Response from the owner:Thank you for the great review Ed! We can take care of all your plumbing needs from water heaters to fixing leaks. We appreciate your business and look forward to serving you again!
Mountain Warrior
2 months ago
Dalton was very knowledgeable and helped me to understand some of the "nuances" of plumbing. He is very courteous and respectful. I can highly recommend Robinson's Plumbing.
Response from the owner:Thank you for the great review Mountain Warrior! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Dale Goodrich
2 months ago
Dalton did a wonderful job on my gas plumbing job.
Response from the owner:Thank you for the great review Dale! We have the best gas plumbers in town in my opinion. We appreciate your business and look forward to serving you again!
Dee Norman
2 months ago
I have a well and horses and when the water goes out it’s such a catastrophe. Robinsons came on a Saturday in the middle of the polar vortex and I had water that day. I’ve used them for projects both very big (and unpleasant) and very small, and I appreciate their prompt professionalism more than a review can convey. Thank you to Steve, Derrick, and the entire team!
Response from the owner:Thank you for the great review Dee! No water is an emergency that needs to be fixed as quickly as possible. Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
ds booker
2 months ago
Even on the weekend Robinson's Plumbing is responsive and efficient. I chose an 8 - 10am window. Derick arrived at 8:30, checked out my Rinnai water heater and quickly fixed the problem.
Response from the owner:Thank you for the great review ds! Plumbing doesn't just break during business hours so we have 24/7 emergency service for when you need hot water from your tankless water heater and its the weekend. We appreciate your business and look forward to serving you again!
Cherrie Richard
2 months ago
Robinson plumbing was excellent. These guys went above and beyond to not open my floor due to my crawl space being very narrow and super complex. They worked together to find a way to get my water back on.! Professional, courtesy would recommend 1000%!
Response from the owner:Thank you for the great review Cherrie! We know how expensive the flooring is in older homes. By being experts at plumbing, we can solve problems that other companies can't and save you money in the process. We appreciate your business and look forward to serving you again!
Anthony DePaul
2 months ago
I cannot say enough good things about everyone here that I have dealt with. Dereck was great and is a valuable asset for this company. Professional, courteous, honest and there when I needed them. They will be my go-to for all my electrical needs. So glad I found them. Highly recommended!
Response from the owner:Thank you for the great review Anthony! That storm did a number on your well pump, but we got it replaced quickly to get your water back on. We appreciate your business and look forward to serving you again!
Patricia Lynch
2 months ago
Excellent service!
Response from the owner:Thank you for the great review Patricia! We appreciate your business and look forward to serving you again!
Allan Chilton
2 months ago
Justin was great
Response from the owner:Thank you for the great review Allan! We appreciate your business and look forward to serving you again!
James
2 months ago
Great work! I really appreciate it. Justin was awesome, too! I will absolutely recommend y’all to friends + family. Also, I will use your services again here shortly. Thanks again!
Response from the owner:Thank you for the great review James! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Patricia Duty
2 months ago
The technician came to my 4th floor condo to check my water heater. It was 18 years old on 01/03/2008. It needs a power vent for the 4th floor. The tech is certified in all aspects of plumbing. That is very important. He is coming Monday to install my new hot water heater. The price is very fair. I am glad I did my “homework” on this project.
Response from the owner:Thank you for the great review Patricia! We appreciate your business and look forward to serving you again!
Faye McCarron
2 months ago
After calling to let me know they were on the way to my home, two service men arrived on time, assessed the situation, and got right to work to identify and correct the problem with my double kitchen sink that had backed up during the time of the recent snow events in Chester. Given the weather conditions, I called the Dispatcher and said I didn't mind if they wanted to reschedule due to the weather, and forecasters were recommending not to get on the roads if you didn't have to. But they were on their way and arrived safely, immediately found the problem under the sink, flushed out the drains, making sure they were all cleared out, gathered their tools and were ready to be on their way to their next appointment!! The price was reasonable, their attention to detail was appreciated, and knowing what needed to be done (and done right!!) made a great nuisance of a problem an opper-tunity to thank those two gentlemen for a job well done!
Response from the owner:Thank you for the great review Faye! The personal recommendation is the best advertising there is. When you tell people to call us, ask them to tell us that you referred them! We appreciate your business and look forward to serving you again!
Daniel Chapman
2 months ago
Justin did a great job with our water heater. He was professional, timely, and very helpful.
Response from the owner:Thank you for the great review Daniel! We replace a lot of water heaters each year so we are very good at it. We appreciate your business and look forward to serving you again!
Joan McARTHUR
2 months ago
Pete took my call at 11.00p.m. on 2/19/26 - near midnight, and promised to send a plumber. As promised, Derick came the next day and fixed my toilet tank leak very quickly and professionally. I am quite pleased with this Company and would use them again. Thank you Derick and Pete.
Response from the owner:Thank you for the great review Joan! Richmond calls us because we answer the phone. Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Stephanie Gaines
2 months ago
I reached out to Robinson’s Plumbing to get someone out to take a look at my busted line that froze and ruptured. Justin was dispatched and came out the same day. They were able to provide me a more than fair quote to fix the line and replacement of the hot water heater that was damaged. He even went above and beyond in making sure my insurance company understood the situation with the hot water heater damage. As a homeowner and going through this difficult moment for the first time it was a relief to have someone like Justin there to help. Thank you again Justin and also Christina who I dealt with when contacting the office.
Response from the owner:Thank you for the great review Stephanie! We are experts at fixing leaks and make sure our customers have the information needed to work with their insurance companies. We appreciate your business and look forward to serving you again!
Michael McCarthy
2 months ago
First class work and high quality people.
I’ll use you again the next time I have a need.
Thanks.
Response from the owner:Thank you for the great review Michael! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Water Heater Repair FAQs

We often hear people ask similar questions about water heater repair in VA. Here are a few of the more frequently asked ones:

Q: My water heater leaks—am I in danger?

A: There are a few things that could cause a water heater leak. An explosion could occur if your temperature and pressure valve (T&P) doesn’t turn off when the pressure or temperature is too high.

Sediment buildup (that can lead to corrosion) can also cause a leak in your water heater. The best way to know for sure is to call the experts from Robinson’s Plumbing to diagnose the problem.

Q: What color should my water heater burner flame be?

A: The flame of your water heater burner should be blue with yellow tips. If the overall color appears to be more orange-yellow, this could be a sign of poor burning. It can also negatively impact water heater performance and potentially produce deadly carbon monoxide.

Q: What caused my water heater to stop working?

A: Age and sediment buildup are two of the most common things that cause water heaters to stop working. Minerals such as magnesium and calcium start to collect in the burner and on the sides of the water tank. Over time, they form a barrier that causes burner performance issues.

Let Robinson’s Plumbing Repair or Replace Your Water Heater

At Robinson’s Plumbing, one of our professional plumbers will come to your home or business to repair or replace your water heater.

Give us a call at 804-794-0918 or click the button below to learn more about our water heater services.

Richmond

247 Wylderose Ct.
Midlothian, VA 23113
804-794-0918