Water Heater Repair in VA

Whether your current water heater requires repairs or you need a new one altogether, we’ve got it covered. Robinson’s Plumbing installs and services residential and commercial gas and electric water heaters. We offer our customers quality workmanship at affordable prices and a no-surprise pricing guarantee. Our transparent pricing lets you understand exactly what you will pay upon job completion.

We proudly repair water heaters in the Richmond, VA area, and our technicians are reliable and professionally trained to address any of your water heater needs.

You can give us a call at 804-794-0918. Or, click the button below to schedule your appointment online.

Water Heater Repair and Replacement

There are a few common problems and signs to look for when it comes to water heaters that are about to break down. If your system shows the following signs, it may be time to call us.

  • Your hot water supply is running out quickly.
  • There’s rust forming in your water heater tank and or fittings.
  • Your water heater is making funny noises.
  • There’s pooling or leaking water around your tank.

If any or all of these apply to you, our technicians will know exactly how to help. All of our plumbers have the training and knowledge to get you answers quickly and handle the problem efficiently.

Robinson’s Plumbing services tankless and conventional electric or gas water heaters from the following brands and more:

  • Navien
  • Rinnai
  • State
  • A.O. Smith
  • Noritz
  • Takagi
  • Rheem
  • Ruud

When Robinson’s Plumbing installs a new heater, we prefer and install the following high quality tankless and conventional water heaters:

  • Navien (Tankless, boilers and combi-boilers)
  • Rinnai (Tankless only)
  • State
  • A.O. Smith

Why Choose Robinson’s Plumbing Service?

Robinson’s Plumbing Service is proud to be a family-owned and operated plumbing service in Virginia.

Our plumbers have over 25 years of experience serving both residential and commercial properties. They’re professional, well-trained, and Seal-Certified.

No job is too small or too large. When you need gas or electric water heater repair service, turn to our dependable and trained technicians to address your problem promptly.

Check out our Specials to view our limited-time offers and service specials.

Low-Cost Consultation/Evaluation

Is your water heater exhibiting signs that it’s about to break down?

We offer low-cost visits. One of our friendly project managers will come out to your home or business and inspect your water heater. They’ll make a recommendation based on their diagnosis and your budget. You’ll never feel pressured or an obligation to buy.

Customer Testimonials

Here’s what our satisfied clients had to say about our services and technicians:

Excellent
4.8
Fast and very professional
Justin and his apprentice did a fantastic job! From diagnosis to repair, they completed work efficiently and effectively, in less than two hours. Price was very reasonable, as I thought I would be looking at a higher bill. They were on time, which allowed me to plan the rest of my day. Definitely my plumber of the future and highly recommend.
Response from the owner:Thank you for the great review John! I've seen what some of my competitors charge for plumbing work and it is terrible. We charge fair prices and do great work. We appreciate your business and look forward to serving you again!
I needed a job to be done on short notice and Justin was able to assist. I greatly appreciate it! I’ll be using Robinson’s Plumbing again.
Response from the owner:Thank you for the great review Victor! We appreciate your business and look forward to serving you again!
Had a irrigation backflow preventer that needed to be replaced. Travis over at Robinsons did a great job replacing the unit. From the time i called Robinson to having the unit replaced was under 36 hours. I would highly recommend.
Response from the owner:Thank you for the great review Mike! Backflow preventers are critical for the safety of the water system and must be kept is good working order and certified each year. We appreciate your business and look forward to serving you again!
Prompt. Clean.
Response from the owner:Thank you for the great review Tad! We appreciate your business and look forward to serving you again!
I've used Robinson's Plumbing a number of times and they are always quick to respond, even at night during emergencies. I highly recommend!
Response from the owner:Thank you for the great review Rick! We are one of the few companies around that actually answer the phone when people call after-hours. Plumbing doesn't just break during business hours so our emergency services are available. We appreciate your business and look forward to serving you again!
Michael was great and very informative.
Response from the owner:Thank you for the great review Bernard! We appreciate your business and look forward to serving you again!
We are very grateful to have a first responder plumber arrive at our home on Friday evening of Memorial Day weekend. Although Derick needs to order a part for our DW, he made sure we have water and is expediting the part. He was polite, very professional and kind. Count us as very satisfied.
Response from the owner:Thank you for the great review Julia! Plumbing problems always seem to happen on weekends and holidays. We stock the most common repair parts on our vans, but we do have to order some things that aren't used often. Polite, professional, and kind are great customer service descriptions. Thank you. We appreciate your business and look forward to serving you again!
Derek was on time and delivered. Fast moving he immediately identified the problem, fixed it, diligently explained the issue and my payment options.
Response from the owner:Thank you for the great review Seller! We appreciate your business and look forward to serving you again!
Alfred provided great response, showing knowledge as to repairing/replacing old piping. I know with his timely response I will refer them to others.
Thanks
Response from the owner:Thank you for the great review Bobby! We appreciate your business and look forward to serving you again!
they Showed up right away and did it quickly
Very impressed
Response from the owner:Thank you for the great review Michael! We appreciate your business and look forward to serving you again!
Timely, efficient and effective. Very pleased with the result.
Response from the owner:Thank you Hugh for the great review! Timely, efficient and effective are great compliments. We appreciate your business and look forward to serving you again!
Robinson's Plumbing has previously done good work for us. Our technician this time was Michael and he did a great job with a good attitude and shared practical information with us.
Response from the owner:Thank you for the great review Cliff! I'm glad we could find a simple solution to your issue and show you how to prevent it from happening again. We appreciate your business and look forward to serving you again!
Justin was great and efficient! Solved our problem, and helped with a few other issues. Thank you!
Response from the owner:Thank you for the great review Michelle! We appreciate your business and look forward to serving you again!
Justin was very through. He was considerate and explained everything to me
Response from the owner:Thank you for the great review Tammy! We appreciate your business and look forward to serving you again!
Michael was so professional and personable! On time and efficient! Called back at completion describing everything he found and did so to solve the issue. Answered further questions and went above and beyond putting us in touch with the person we need for our next step! We will use Robinson again and will request Michael!!!! Thank you!!!!
Response from the owner:Thank you for the great review Stephanie! I always tell people that we have the best customer service in town and I never get tired of hearing it from our customers. We appreciate your business and look forward to serving you again!
Laurence came immediately and on time, repairing the Renai in about 1/2 hour. Very pleasant and competent plumber.
Response from the owner:Thank you for the great review Ben! We fix water heaters everyday and pride ourselves on customer service. We appreciate your business and look forward to serving you again!
He knew what he was doing and I was satisfied with his work
Response from the owner:Thank you for the great review Bobby! We appreciate your business and look forward to serving you again!
They do great work, extremely knowledgeable, thorough, courteous and fast. Would highly recommend them. It was a big job. Highly recommend them
Response from the owner:Thank you for the great review Ken! A new water heater and faucets plus some shut offs and other items...that was a large job but your plumbing system should be working great now. We appreciate your business and look forward to serving you again!
Derick did an excellent job! I usually don’t leave review but he deserves one. Thank you very much!👍
Response from the owner:Thank you for the great review Ethan! We appreciate your business and look forward to serving you again!
Lawrence was the plumber that came and he did such a fantastic job. He was extremely patient and ensured that I was comfortable and confident with the work he was doing. He checked with me every step of the way and gave very helpful guidance for the best results. Thank you for your hard work and understanding!
Response from the owner:Thank you for the great review Miye! Our plumbers go over what they find and the options available before we do the work so everyone knows what is needed to get your plumbing working again. And we quote an exact price for the repair before we do the work. We appreciate your business and look forward to serving you again!
Tim showed up on time, was courteous, and solved my issue.
Response from the owner:Thank you for the great review Jim! We appreciate your business and look forward to serving you again!
GREAT JOB DONE
Response from the owner:Thank you for the great review Preston! We appreciate your business and look forward to serving you again!
Michael was great. He was super helpful and thoroughly explained my issue.
Response from the owner:Thank you for the great review Tanya! We appreciate your business and look forward to serving you again!
Tim and Josh were great! Diagnosed the problem and got it fixed in half an hour at a reasonable price.
Response from the owner:Thank you for the great review Elizabeth! We provide great service at fair prices and we are able to do that because of our highly trained and experienced employees. We appreciate your business and look forward to serving you again!
Lawerence was our technician and he was absolutely fantastic. The whole morning between setting up the appointment and his visit were seamless and we are so grateful.
Response from the owner:Thank you for the great review Susan! We appreciate your business and look forward to serving you again!
Excellent service and smart solution from Lawrence!

I recently had Lawrence from Robinson Plumbing come out to look at my old toilet seat, which had started chipping. He was on time, super professional, and really friendly. Instead of just replacing it with the same type of seat, Lawrence recommended switching to a plastic one for a more permanent fix to avoid future chipping. He explained the benefits clearly and had the new plastic seat installed quickly and perfectly. I really appreciated his expertise and the smart, long-term solution he provided. Highly recommend Lawrence and Robinson Plumbing!
Response from the owner:Thank you for the great review vamshi! We appreciate your business and look forward to serving you again!
The technician was so nice and explained the problem and fixed it for me.
Response from the owner:Thank you for the great review Judy! We appreciate your business and look forward to serving you again!
Reese was professional, he explained everything before he started the work. Which is always a bonus, so there is no hidden charges, etc. I am satisfied 😀 fully for his work and getting i
t done efficiently. Thank you!

Michael did an awesome job explaining everything before he started the job.
I am fully satisfied with his work. He also told me the cost upfront, so there are no hidden charges. I appreciated his candor.
Thank you Robinson's Plumbing!
04/24/2025.
Response from the owner:Thank you for the great review Ashesh! We offer up front pricing for all work with weekday appointments. We appreciate your business and look forward to serving you again!
Just moved into a new townhome and I had an issue with my shower head that would not stay on. I tried 3 different heads and all would fall and break off. A technician named Lawrence serviced my shower head and I have had no issues since! On the way out, I asked him if he could take a look at my dishwasher that was also having issues (Samsung could not make it out until the following week for a technician appointment) and with no hesitation, Lawrence checked it out for me and solved that problem as well. We sure got lucky with Robinson's sending Lawrence to our home! A+ employee and I will be referring all of my homeowner friends to Robinsons because of this amazing experience.
Response from the owner:Thank you for the great review Kayla! We appreciate your business and look forward to serving you again!
Michael from Robinsons Plumbing was great! He pinpointed the issue right away. Very pleasant personality.
Response from the owner:Thank you for the great review Jennifer! We appreciate your business and look forward to serving you again!
Justin arrived ahead of schedule, walked me through the replacement of our broken shower faucet, did a really fantastic job completing the installation, then talked me through the items he encountered while doing the work in easy to understand terms.

Extremely impressed with this company and their service staff!
Response from the owner:Thank you for the great review Clint! We pride ourselves are great customer service and I love hearing that we hit the mark. We appreciate your business and look forward to serving you again!
Tim was very efficient and knowledgeable. He kept us updated throughout our repairs.
Response from the owner:Thank you for the great review Coreen! We appreciate your business and look forward to serving you again!
Have worked with them for several years and never been disappointed! Have recommended to others and have heard all good things back!
Response from the owner:Thank you for the great review Nathaniel! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Tim called to let us know he was on the way. He fixed the problem quickly after explaining the charges and everything is working again like it should. Another (our fourth) quality experience with Robinson's Plumbing Service.
Response from the owner:Thank you for the great review Dean! Its always great to hear that we are consistently hitting the mark on high quality service. We appreciate your business and look forward to serving you again!
They are fast and very nice! I've been using Robinsons for years and they never disappoint!
Response from the owner:Thank you for the great review Brandi! Repeat business is the best recommendation. We want customers to be customers for life. We appreciate your business and look forward to serving you again!

Water Heater Repair FAQs

We often hear people ask similar questions about water heater repair in VA. Here are a few of the more frequently asked ones:

Q: My water heater leaks—am I in danger?

A: There are a few things that could cause a water heater leak. An explosion could occur if your temperature and pressure valve (T&P) doesn’t turn off when the pressure or temperature is too high.

Sediment buildup (that can lead to corrosion) can also cause a leak in your water heater. The best way to know for sure is to call the experts from Robinson’s Plumbing to diagnose the problem.

Q: What color should my water heater burner flame be?

A: The flame of your water heater burner should be blue with yellow tips. If the overall color appears to be more orange-yellow, this could be a sign of poor burning. It can also negatively impact water heater performance and potentially produce deadly carbon monoxide.

Q: What caused my water heater to stop working?

A: Age and sediment buildup are two of the most common things that cause water heaters to stop working. Minerals such as magnesium and calcium start to collect in the burner and on the sides of the water tank. Over time, they form a barrier that causes burner performance issues.

Let Robinson’s Plumbing Repair or Replace Your Water Heater

At Robinson’s Plumbing, one of our professional plumbers will come to your home or business to repair or replace your water heater.

Give us a call at 804-794-0918 or click the button below to learn more about our water heater services.

Richmond

247 Wylderose Ct.
Midlothian, VA 23113
804-794-0918