Water Heater Services

Richmond’s Trusted Water Heater Installation & Repair Team

Water Heater Replacement

Are you experiencing inconsistent water temperature, discolored water, or rising operating and energy costs? These are all signs that it may be time to replace your older water heater. Act now to prevent damage to your property and possessions. Our experienced professionals will handle the entire replacement process for you.

What you can expect:

• Quick diagnosis
• Prompt, expert replacement
• Minimal disruption for your property
• Disposal of your old water heater

Take the risk and stress out of replacing your water heater. Choose Robinson’s Plumbing Service for safe, reliable water heater replacement.

Water Heater Installation

Installing a new water heater as part of a renovation, expansion, or new construction project? Thinking about upgrading to a gas-powered or tankless model? We provide high-quality installations in Richmond to ensure the job is done right the first time.

Our installation services include:

• Knowledgeable heater recommendations
• Tank and tankless water heater installation
• Electric and gas conversions
• Customized connections to your power and water supply lines

Ensure your new system is installed correctly and to code, so you can count on reliable hot water when you need it most. Let Robinson’s Plumbing Service install your water heater safely and professionally.

Water Heater Repair

Extend the life of your water heater and keep it running efficiently. Our experienced plumbers can repair leaks, replace broken components, and resolve issues with your gas supply.

Our repair services include:

• Troubleshooting and problem diagnosis
• 24-hour service and prompt arrivals
• Qualified water heater technicians
• All work guaranteed for two years

Timely repairs can save you money and prevent bigger issues down the line. Rely on Robinson’s for expert repairs to your existing water heater.

Testimonials From Satisfied Customers

Dale Goodrich

Dalton did a wonderful job on my gas plumbing job.

Dee Norman

I have a well and horses and when the water goes out it’s such a catastrophe. Robinsons came on a Saturday in the middle of the polar vortex and I had water that day. I’ve used them for projects both very big (and unpleasant) and very small, and I appreciate their prompt professionalism more than a review can convey. Thank you to Steve, Derrick, and the entire team!

ds booker

Even on the weekend Robinson's Plumbing is responsive and efficient. I chose an 8 - 10am window. Derick arrived at 8:30, checked out my Rinnai water heater and quickly fixed the problem.

Cherrie Richard

Robinson plumbing was excellent. These guys went above and beyond to not open my floor due to my crawl space being very narrow and super complex. They worked together to find a way to get my water back on.! Professional, courtesy would recommend 1000%!

Anthony DePaul

I cannot say enough good things about everyone here that I have dealt with. Dereck was great and is a valuable asset for this company. Professional, courteous, honest and there when I needed them. They will be my go-to for all my electrical needs. So glad I found them. Highly recommended!

Response from the owner:Thank you for the great review Anthony! That storm did a number on your well pump, but we got it replaced quickly to get your water back on. We appreciate your business and look forward to serving you again!

Patricia Lynch

Excellent service!

Response from the owner:Thank you for the great review Patricia! We appreciate your business and look forward to serving you again!

Allan Chilton

Justin was great

James

Great work! I really appreciate it. Justin was awesome, too! I will absolutely recommend y’all to friends + family. Also, I will use your services again here shortly. Thanks again!

Patricia Duty

The technician came to my 4th floor condo to check my water heater. It was 18 years old on 01/03/2008. It needs a power vent for the 4th floor. The tech is certified in all aspects of plumbing. That is very important. He is coming Monday to install my new hot water heater. The price is very fair. I am glad I did my “homework” on this project.

Faye McCarron

After calling to let me know they were on the way to my home, two service men arrived on time, assessed the situation, and got right to work to identify and correct the problem with my double kitchen sink that had backed up during the time of the recent snow events in Chester. Given the weather conditions, I called the Dispatcher and said I didn't mind if they wanted to reschedule due to the weather, and forecasters were recommending not to get on the roads if you didn't have to. But they were on their way and arrived safely, immediately found the problem under the sink, flushed out the drains, making sure they were all cleared out, gathered their tools and were ready to be on their way to their next appointment!! The price was reasonable, their attention to detail was appreciated, and knowing what needed to be done (and done right!!) made a great nuisance of a problem an opper-tunity to thank those two gentlemen for a job well done!

Response from the owner:Thank you for the great review Faye! The personal recommendation is the best advertising there is. When you tell people to call us, ask them to tell us that you referred them! We appreciate your business and look forward to serving you again!

Daniel Chapman

Justin did a great job with our water heater. He was professional, timely, and very helpful.

Joan McARTHUR

Pete took my call at 11.00p.m. on 2/19/26 - near midnight, and promised to send a plumber. As promised, Derick came the next day and fixed my toilet tank leak very quickly and professionally. I am quite pleased with this Company and would use them again. Thank you Derick and Pete.

Stephanie Gaines

I reached out to Robinson’s Plumbing to get someone out to take a look at my busted line that froze and ruptured. Justin was dispatched and came out the same day. They were able to provide me a more than fair quote to fix the line and replacement of the hot water heater that was damaged. He even went above and beyond in making sure my insurance company understood the situation with the hot water heater damage. As a homeowner and going through this difficult moment for the first time it was a relief to have someone like Justin there to help. Thank you again Justin and also Christina who I dealt with when contacting the office.

Michael McCarthy

First class work and high quality people.
I’ll use you again the next time I have a need.
Thanks.

Paul Beekman

They were very helpful to explain all the options to fixing our problem. He was very professional in helping us find an affordable solution.

Beth McMahon

I am so happy I had Justin come in and do a full check of all the plumbing in the house. I have had water leaks and disasters in the past and I feel more secure knowing that everything is in good working order!

Response from the owner:Thank you for the great review EM! We handle all plumbing jobs with care no matter if they are something small like a running toilet or a larger repair like a water heater or an underground water line. We appreciate your business and look forward to serving you again!

Eileen Bergthold McMahon

Justin was very friendly and professional. Thank you.

Response from the owner:Thank you for the great review Eileen! We have detected and repaired a lot of leaks from the extreme cold weather lately. We appreciate your business and look forward to serving you again!

Tracey Phillips

Justin M. was friendly and very knowledgeable about our plumbing issues. He fixed them quickly. I would highly recommend him for your plumbing needs.

Response from the owner:Thank you for the great review Tracey! We appreciate your business and look forward to serving you again!

Ashleigh Flower

Robinson’s saved the day for us when we had a pipe burst. We called at 9:30 and Justin arrived to us by 11am. He worked quickly to fix our issue and thoroughly explained everything he was doing as well as measures we should take to avoid further issues down the road. Pricing was very reasonable for an emergency call out and repair. We will be telling all of our neighbors to keep Robinson’s on speed dial!

Response from the owner:Thank you for the great review Ashleigh! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Richard Cocke

Justin did a great job, he found the problem with the tub drain in condo above and fixed it.

Response from the owner:Thank you for the great review Richard! We appreciate your business and look forward to serving you again!

Sheldon Milstien

Recognized a problem in seconds and fixed it just as fast.

Response from the owner:Thank you for the great review Sheldon! We appreciate your business and look forward to serving you again!

Summer Church

Tim came over to assess water damage after hours and helped us navigate how to handle a stressful situation. He was great!

Response from the owner:Thank you for the great review Summer! We deal with water leaks often so we repair pipes quickly and help people get their homes back in order. We appreciate your business and look forward to serving you again!

Veronica

Great experience. Needed emergency service for outside pipe/hose damage. Robinson Plumbing were the quickest to get to me. The two technicians were very polite. They addressed my problem and fixed it promptly. I am very pleased with the level of their professionalism. I will be using this company again.

Response from the owner:Thank you for the great review Veronica! We deal with water leaks often so we repair pipes quickly and help people get their homes back in order. We appreciate your business and look forward to serving you again!

Sherryl Ream

Dalton was the most professional and nicest plumber I have ever dealt with. I am out of state and he was extremely processional, honest and very knowledgeable. This was an after hours emergency call and he was there within 30 minutes. I highly recommend him and this company. I am so glad I was directed to them. Thank you Dalton, you are a rockstar in my eyes.

Response from the owner:Thank you for the great review Sherryl! We can't always get there in 30 minutes, but we have our process down to serve customers quickly. We appreciate your business and look forward to serving you again!

Debra P

Robinson's Plumbing responded immediately to my request. Justin was on time, knowlegeable, and courteous. He was efficient and answered all of our questions as he diagnosed a leak and performed two repairs on an existing toilet. He was also cleaned up well.

Response from the owner:Thank you for the great review Debra! We consistently deliver great customer service. We appreciate your business and look forward to serving you again!

Sharon Wake

Justin with Robinsons Plumbing was very professional- pleasant, thorough and offered options.
Highly recommend Justin and Robinsons Plumbing!

Response from the owner:Thank you for the great review Sharon! We appreciate your business and look forward to serving you again!

Richard Smith

Robinson worked with us to get a leak fixed, even with their phone system down. Wonderful people, great service!

Response from the owner:Thank you for the great review Richard! This weather we had has been hard on plumbing systems and other utilities too. We appreciate your business and look forward to serving you again!

Mark Fortney

A fine Professional job.

Response from the owner:Thank you for the great review Mark! We appreciate your business and look forward to serving you again!

Janet Sypolt

Good communication, good worker, good results.

Response from the owner:Thank you for the great review Janet! We appreciate your business and look forward to serving you again!

Rob Mitchell

Very knowledgeable. Took care of problem

Response from the owner:Thank you for the great review Rob! Fixing plumbing problems is what we do everyday. We appreciate your business and look forward to serving you again!

Liz Goodpasture

We called Robinson’s Plumbing to help us diagnose a leak. Turns out it was a leaky washer connection. Justin M was the technician who came out and fixed the leaky valve and installed a new washer box for us. He was just fantastic. He was extremely polite, friendly & professional. It was a great experience. Will definitely call Robinson’s for our future plumbing needs.

Response from the owner:Thank you for the great review Liz! We often identify leaks that didn't have an obvious source, in your case it was the washer valves. We appreciate your business and look forward to serving you again!

Jason

THANKS FOR COMING THROUGH FOR ME!!! I discovered my main water valve spraying water in my crawl space on 1/24, the day we were expecting a blizzard. You guys made a really stressful and scary situation, into a happy ending. Out of about 10 places I called, only you could get to me the day of to fix my problem. A new valve was installed in under 3 hours from the time I made the call. Thank you again!

Response from the owner:Thank you for the great review Jason! We took care of as many customers as we could before the blizzard hit and we have amazing plumbers working here. We appreciate your business and look forward to serving you again!

Trent Lamour

Steven Moore did an outstanding job on our house. Great plumbing services and customer service. 5/5 will recommend to all.

Response from the owner:Thank you for the great review Trent! We appreciate your business and look forward to serving you again!

Jesse Pikus

Justin M did a great job and was very friendly and helpful

Response from the owner:Thank you for the great review Jesse! We appreciate your business and look forward to serving you again!

Brian Martin

Tim S. from Robinson’s Plumbing arrived on time, did a professional job with the plumbing work that was needed, and even pointed out something that I, as the homeowner, needed to attend to. Very pleased with the whole business. Will certainly call again if needed. Highly recommend.

Response from the owner:Thank you for your very kind review Brian! We are happy to hear our customers feel taken care of.

William Chichester, III

We called due to leaky faucet that caused water to drip down to the dining room downstairs. Called the dispatcher at 6:21 and was able to get help at 8:30am. Justin M. came and resolved our issues. He was very knowledgeable and got us up and running fairly quickly. Truly appreciate him.

Response from the owner:Thank you for the great review William! Even a simple faucet leak can ruin your day so we fix things quickly so our customers can get back to their day. We appreciate your business and look forward to serving you again!

Kevin Herbert

Justin was on time and professional and explained everything in detail. Have used Robinson's plumbing for years now and will continue!!

Response from the owner:Thank you for the great review Kevin! We deal with water leaks often so we repair pipes quickly and help people get their homes back in order. We appreciate your business and look forward to serving you again!

Anthony Boyd

Great people and friendly. Not bad plumbing prices. Dalton was awesome

Response from the owner:Thank you for the nice review!

Pat Valerio

Justin was OUTSTANDING! Issue resolved within minutes. Speed of response from Robinson’s Plumbing was incredible. Here within one hour.

Response from the owner:Thank you for the great review Pat! We find and fix leaks everyday so we are very efficient. We appreciate your business and look forward to serving you again!

Water Heater Services FAQs

Speak to a Water Heater Plumbing Expert

Don’t get caught without hot water. Get the honest, experienced guidance you need to make smart decisions about installing, maintaining, or repairing your water heater. Our knowledgeable plumbers have years of hands-on experience and are committed to giving you clear recommendations, not upsells.

Whether you’re facing an emergency leak or planning an upgrade, we’re here to help with fast, reliable service throughout the Richmond area.