Water Heater Services

Water Heater Services: Installation, Repair, and Replacement

Testimonials From Satisfied Customers

Rachael Floyd

24 minutes ago

Dishwasher installation, he was quick and efficient.

Curtis White

16 hours ago

Very helpful. Fast response and clear communication. I would recommend.

Ken Smith

22 hours ago

They do great work, extremely knowledgeable, thorough, courteous and fast. It was a big job. Highly recommend them. Derrick was amazing. Does everything the right way, every time

Response from the owner:Thank you for the great review Ken! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Butch Wilson

24 hours ago

Derek was on time and very professional.
Looked at my Hot Water Heater and fixed my problem with no issues

Terry Hirsch

5 days ago

Very pleased. Did an excellent job

Response from the owner:Thank you for the great review Terry! I'm glad we could address a minor leak before it because a major one. We appreciate your business and look forward to serving you again.

Sarah Linder

2 weeks ago

We had an emergency in Robinson‘s was the first place that was willing to come today. Dalton came early and had us all straightened out within an hour. Won’t use anybody else now.

Response from the owner:Thank you for the great review Sarah! Emergency drain cleaning done quickly can get your home back to working like it should. We appreciate your business and look forward to serving you again!

Angela Galante

2 weeks ago

So very pleased with the work done by Robinson’s Plumbing. They repaired my kitchen faucet and a faucet in one of the bathroom bathrooms. Derrick and Joe went above and beyond. I highly recommend them.

Response from the owner:Thank you for the great review Angela! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Susan Pinney

2 weeks ago

The technician was on time and very knowledgeable. He was super nice and explained to me what he was doing and what caused the problem. I highly Recommend Robinson’s Plumbing Service

Response from the owner:Thank you for the great review Susan! We handle every size job with professionalism. We appreciate your business and look forward to serving you again!

Steve H

2 weeks ago

Better than expected experience. Prompt appointment. Polite and efficient techs. Reasonable prices.

Response from the owner:Thank you for the great review Steve! Beating expectations, prompt appointments, polite and efficient employees and reasonable prices are great ways to describe what we do. We appreciate your business and look forward to serving you again!

Chris Lowry

3 weeks ago

I don’t review many businesses, but I will give a shout out to Derrick from Robinson’s plumbing. He came out on a Saturday and went above and beyond fixing our persistently stuck drain. He did a very thorough job and kept the mess to a minimum. A true pro!

Response from the owner:Thank you for the great review Chris! Emergencies don't just happen during business hours so we go the extra mile to take care of our customers. We appreciate your business and look forward to serving you again!

Patricia Somariva

3 weeks ago

Came out for an emergency and did an amazing job! Highly recommend!!

Response from the owner:Thank you for the great review Patricia! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Tyler Stoneman (Tyler Stoneman)

3 weeks ago

Derick was professional, polite, and very knowledgeable. He turned a negative situation into a positive outcome. Highly recommend.

Response from the owner:Thank you for the great review Tyler! Professional, polite and knowledgeable is exactly who you want working on your plumbing. We appreciate your business and look forward to serving you again!

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3 weeks ago

Derrick was so polite and great to work with. He got to the root cause of our drain issues, an irregular slope! Used pictures to explain clearly and very patient with questions.

Response from the owner:Thank you for the great review -! We appreciate your business and look forward to serving you again!

Dan Patch

3 weeks ago

Derick with Robinson's Plumbing Service did a great job fixing my plumbing problem. I would recommend using Robinson's Plumbing.

Response from the owner:Thank you for the great review Dan! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Nazar Jonathan

3 weeks ago

Justin, was polite and he worked his butt off replacing my old leaking brass drainage for the 2nd floor bathrooms. I would highly recommend Robinson plumbing. Service crews were awesome, office staff were excellent. They didn't price gouge. I feel I got a good price for excellent service.

Response from the owner:Thank you for the great review Nazar! We appreciate your business and look forward to serving you again!

Banks Cargill

3 weeks ago

Clogged main drain to sewage sending backed up sewage to basement. Resolved by snaking the drain ~50ft within hours of calling on a Sunday. Derick and call support were professional, quick and affordable. I’ll call them first in the future.

Response from the owner:Thank you for the great review Banks! Emergencies don't just happen during business hours. Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Derek Altizer

3 weeks ago

Jamar is great to work with. On time and very reasonable.

Response from the owner:Thank you for the great review Derek! We appreciate your business and look forward to serving you again!

Jeffrey

4 weeks ago

Emergency on Christmas morning and was there fo me

Response from the owner:Thank you for the great review Jeffrey! Emergency repairs aren't just needed during business hours so we have 24 hour emergency service available. We appreciate your business and look forward to serving you again!

Debra P

4 weeks ago

Robinson's Plumbing did an excellent job. Justin D was on time, knowlegeable, and courteous. He installed two bathroom sink faucets and stop valves efficiently and answered our questions about the assembly. He also cleaned up well.

Response from the owner:Thank you for the great review Debra! We consistently deliver great customer service. We appreciate your business and look forward to serving you again!

Franklin Berry

4 weeks ago

I was very pleased with Robinson Plumbing. Derek did an outstanding job!

Response from the owner:Thank you for the great review Franklin! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Carter Bogese

1 month ago

I had to have the shower head replaced in the master bathroom and Robinson’s sent Justin out and he was so nice to work with. I would certainly ask for him the next time I need their services. I have been using Robinson’s for several years and continue to be impressed with the customer service and the quality of the work performed. So I would highly recommend them.

Response from the owner:Thank you for the fantastic review!

Maria M

1 month ago

This is a professional, reliable and trustworthy company. I have used them before and both times they’ve been terrific. This time I called them to replace a rusty hose bib. Justin explained that the actual hose bib was fine and that it was the ”water saving attachment” that was leaking. He fixed it in no time. So grateful Justin saved me from having a hose bib replacement that would’ve cost me more!

Response from the owner:Thank you for the great review Maria! Many companies out there pressure customers into the most expensive replacement or repair. We tell customers what they have and what their options are so the customer can make an informed decision. We appreciate your business and look forward to serving you again!

Nick SN Trans and Diesel

1 month ago

Quality work, reasonable prices. Highly recommend.

Response from the owner:Thank you for the great review Nick! We appreciate your business and look forward to serving you again!

Ed Stakem

1 month ago

Justin was on time. Did a great job and cleaned up when he was done.

Response from the owner:Thank you for the great review Ed! We can take care of all your plumbing needs from water heaters to fixing leaks. We appreciate your business and look forward to serving you again!

Mountain Warrior

2 months ago

Dalton was very knowledgeable and helped me to understand some of the "nuances" of plumbing. He is very courteous and respectful. I can highly recommend Robinson's Plumbing.

Response from the owner:Thank you for the great review Mountain Warrior! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Dale Goodrich

2 months ago

Dalton did a wonderful job on my gas plumbing job.

Response from the owner:Thank you for the great review Dale! We have the best gas plumbers in town in my opinion. We appreciate your business and look forward to serving you again!

Dee Norman

2 months ago

I have a well and horses and when the water goes out it’s such a catastrophe. Robinsons came on a Saturday in the middle of the polar vortex and I had water that day. I’ve used them for projects both very big (and unpleasant) and very small, and I appreciate their prompt professionalism more than a review can convey. Thank you to Steve, Derrick, and the entire team!

Response from the owner:Thank you for the great review Dee! No water is an emergency that needs to be fixed as quickly as possible. Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

ds booker

2 months ago

Even on the weekend Robinson's Plumbing is responsive and efficient. I chose an 8 - 10am window. Derick arrived at 8:30, checked out my Rinnai water heater and quickly fixed the problem.

Response from the owner:Thank you for the great review ds! Plumbing doesn't just break during business hours so we have 24/7 emergency service for when you need hot water from your tankless water heater and its the weekend. We appreciate your business and look forward to serving you again!

Cherrie Richard

2 months ago

Robinson plumbing was excellent. These guys went above and beyond to not open my floor due to my crawl space being very narrow and super complex. They worked together to find a way to get my water back on.! Professional, courtesy would recommend 1000%!

Response from the owner:Thank you for the great review Cherrie! We know how expensive the flooring is in older homes. By being experts at plumbing, we can solve problems that other companies can't and save you money in the process. We appreciate your business and look forward to serving you again!

Anthony DePaul

2 months ago

I cannot say enough good things about everyone here that I have dealt with. Dereck was great and is a valuable asset for this company. Professional, courteous, honest and there when I needed them. They will be my go-to for all my electrical needs. So glad I found them. Highly recommended!

Response from the owner:Thank you for the great review Anthony! That storm did a number on your well pump, but we got it replaced quickly to get your water back on. We appreciate your business and look forward to serving you again!

Patricia Lynch

2 months ago

Excellent service!

Response from the owner:Thank you for the great review Patricia! We appreciate your business and look forward to serving you again!

Allan Chilton

2 months ago

Justin was great

Response from the owner:Thank you for the great review Allan! We appreciate your business and look forward to serving you again!

James

2 months ago

Great work! I really appreciate it. Justin was awesome, too! I will absolutely recommend y’all to friends + family. Also, I will use your services again here shortly. Thanks again!

Response from the owner:Thank you for the great review James! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Patricia Duty

2 months ago

The technician came to my 4th floor condo to check my water heater. It was 18 years old on 01/03/2008. It needs a power vent for the 4th floor. The tech is certified in all aspects of plumbing. That is very important. He is coming Monday to install my new hot water heater. The price is very fair. I am glad I did my “homework” on this project.

Response from the owner:Thank you for the great review Patricia! We appreciate your business and look forward to serving you again!

Faye McCarron

2 months ago

After calling to let me know they were on the way to my home, two service men arrived on time, assessed the situation, and got right to work to identify and correct the problem with my double kitchen sink that had backed up during the time of the recent snow events in Chester. Given the weather conditions, I called the Dispatcher and said I didn't mind if they wanted to reschedule due to the weather, and forecasters were recommending not to get on the roads if you didn't have to. But they were on their way and arrived safely, immediately found the problem under the sink, flushed out the drains, making sure they were all cleared out, gathered their tools and were ready to be on their way to their next appointment!! The price was reasonable, their attention to detail was appreciated, and knowing what needed to be done (and done right!!) made a great nuisance of a problem an opper-tunity to thank those two gentlemen for a job well done!

Response from the owner:Thank you for the great review Faye! The personal recommendation is the best advertising there is. When you tell people to call us, ask them to tell us that you referred them! We appreciate your business and look forward to serving you again!

Daniel Chapman

2 months ago

Justin did a great job with our water heater. He was professional, timely, and very helpful.

Response from the owner:Thank you for the great review Daniel! We replace a lot of water heaters each year so we are very good at it. We appreciate your business and look forward to serving you again!

Joan McARTHUR

2 months ago

Pete took my call at 11.00p.m. on 2/19/26 - near midnight, and promised to send a plumber. As promised, Derick came the next day and fixed my toilet tank leak very quickly and professionally. I am quite pleased with this Company and would use them again. Thank you Derick and Pete.

Response from the owner:Thank you for the great review Joan! Richmond calls us because we answer the phone. Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Stephanie Gaines

2 months ago

I reached out to Robinson’s Plumbing to get someone out to take a look at my busted line that froze and ruptured. Justin was dispatched and came out the same day. They were able to provide me a more than fair quote to fix the line and replacement of the hot water heater that was damaged. He even went above and beyond in making sure my insurance company understood the situation with the hot water heater damage. As a homeowner and going through this difficult moment for the first time it was a relief to have someone like Justin there to help. Thank you again Justin and also Christina who I dealt with when contacting the office.

Response from the owner:Thank you for the great review Stephanie! We are experts at fixing leaks and make sure our customers have the information needed to work with their insurance companies. We appreciate your business and look forward to serving you again!

Michael McCarthy

2 months ago

First class work and high quality people.
I’ll use you again the next time I have a need.
Thanks.

Response from the owner:Thank you for the great review Michael! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Richmond’s Trusted Water Heater Installation & Repair Team

Water Heater Replacement

Are you experiencing inconsistent water temperature, discolored water, or rising operating and energy costs? These are all signs that it may be time to replace your older water heater. Act now to prevent damage to your property and possessions. Our experienced professionals will handle the entire replacement process for you.

What you can expect:

• Quick diagnosis
• Prompt, expert replacement
• Minimal disruption for your property
• Disposal of your old water heater

Take the risk and stress out of replacing your water heater. Choose Robinson’s Plumbing Service for safe, reliable water heater replacement.

Water Heater Installation

Installing a new water heater as part of a renovation, expansion, or new construction project? Thinking about upgrading to a gas-powered or tankless model? We provide high-quality installations in Richmond to ensure the job is done right the first time.

Our installation services include:

• Knowledgeable heater recommendations
• Tank and tankless water heater installation
• Electric and gas conversions
• Customized connections to your power and water supply lines

Ensure your new system is installed correctly and to code, so you can count on reliable hot water when you need it most. Let Robinson’s Plumbing Service install your water heater safely and professionally.

Water Heater Repair

Extend the life of your water heater and keep it running efficiently. Our experienced plumbers can repair leaks, replace broken components, and resolve issues with your gas supply.

Our repair services include:

• Troubleshooting and problem diagnosis
• 24-hour service and prompt arrivals
• Qualified water heater technicians
• All work guaranteed for two years

Timely repairs can save you money and prevent bigger issues down the line. Rely on Robinson’s for expert repairs to your existing water heater.

Water Heater Services FAQs

Speak to a Water Heater Plumbing Expert

Don’t get caught without hot water. Get the honest, experienced guidance you need to make smart decisions about installing, maintaining, or repairing your water heater. Our knowledgeable plumbers have years of hands-on experience and are committed to giving you clear recommendations, not upsells.

Whether you’re facing an emergency leak or planning an upgrade, we’re here to help with fast, reliable service throughout the Richmond area.