Water Heater Services

Water Heater Services: Installation, Repair, and Replacement

A failing water heater is more than an inconvenience — it can lead to costly damage. Robinson’s Plumbing Service provides fast, reliable installation, repair, and replacement for gas, electric, and tankless units from leading brands.

Our licensed plumbers will recommend the right system for your property and install or repair it to code using quality parts. Whether you’re dealing with an unexpected breakdown or planning an upgrade, count on us for safe, efficient, long-lasting hot water solutions.

Testimonials From Satisfied Customers

 

Casey Bailey
3 days ago
I had a great experience with Tim and another Team Member. I had a continuously running toilet that was about to cost me a fortune on my water bill, but they arrived, quickly pinpointed the issue, and fixed it right up. They were incredibly helpful, efficient, and professional. I'm so relieved to have this resolved. I recommend 10/10, and I will for sure use Robinson again! Thank you!
Nicole Schaefer
2 weeks ago
Highly recommend. Had a leaking shower faucet, was able to get a next day appointment and the plumber, Joe, was fantastic! Professional, polite, personable, and went above and beyond to get us fixed same day. I was very appreciative that Joe took the time to explain everything to me and give me options to manage cost.
Response from the owner:Thank you for the great review Nicole! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Nupa Agarwal
2 weeks ago
I’ve always liked this company. I have used them many times as a realtor and personally and they are prompt transparent and thorough
Response from the owner:Thank you for the great review Nupa! Its always a pleasure working with you. We appreciate your business and look forward to serving you again!
Melissa Layman
2 weeks ago
Joe was absolutely phenomenal, knowledgeable and not just barking out terms. Our drain line from the washing machine was clogged and backed up to our kitchen. He took his time explaining every little detail. It was 92° and with humidity felt like 102° and he went under the house to rule out a main line clog with no hesitation. Very personable and polite and would request him personally for any future service! Reasonably priced for after hours work as well.
Response from the owner:Thank you for the great review Melissa! Clogged drains can't always wait for business hours so we offer emergency services. We appreciate your business and look forward to serving you again!
Rick Greenwood
2 weeks ago
Tim came right on time at the beginning of the arrival window and got straight to work. He replaced damaged equipment, reversed a previous water line mix up, replaced the broken dryer vent hose, and was a very conscientious communicator throughout the entire pricess. Thank you, Tim!
Response from the owner:Thank you for the great review Rick! It was our pleasure to fix several things and get your plumbing to where it should be. We appreciate your business and look forward to serving you again!
Jo-De Davis
3 weeks ago
Joe is a mastermind in everything about garbage disposals. He helped me understand why there was unrelated corrosion under the sink as well as tips on keeping our new garbage disposal healthy and active. Joe took a lot of time from his schedule today to make sure the installation was impeccable and help us understand why we needed a new disposal and how to take care of it. I appreciated every moment he was here. Thank you, Joe and also Robinson’s.
Response from the owner:Thank you for the great review Jo-De! We appreciate your business and look forward to serving you again!
Steph R
3 weeks ago
Our preferred vendor !!!
Response from the owner:Thank you for the great review Steph! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
ds booker
3 weeks ago
Joe was knowledgable about my Rinnai tankless unit and quickly restored hot water to the shower. Robinson's Plumbing Service is reliable, efficient, and reasonably priced.
Response from the owner:Thank you for the great review ds! Plumbing doesn't just break during business hours so we have 24/7 emergency service for when you need hot water from your tankless water heater and its the weekend. We appreciate your business and look forward to serving you again!
A W
3 weeks ago
What an honest person! Refreshing! So glad I called them. Will do so for any future needs!!
Response from the owner:Thank you for the great review A W! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Sonya Smith
3 weeks ago
Greg from Robinsons Plumbing did a great job fixing our sink issue and giving us great advice for how to avoid future issues. He also gave us other recommendations concerning related issues. We were very pleased with his services.
Response from the owner:Thank you for the great review Sonya! In addition to fixing plumbing problems, we help prevent future problems. We appreciate your business and look forward to serving you again!
Kim Wright
4 weeks ago
Dalton was very friendly and informative during his inspection of our water damage. His assistance was much appreciated.
Response from the owner:Thank you for the great review Kimberly! We appreciate your business and look forward to serving you again!
Richard Prokesch
1 month ago
Michael was quite professional, friendly and took great care. Thanks. Update today...had a pipe leak. Called and Reese was here right on time. Explained everything, and got it done quickly. Reese's was great! Thanks again!
Response from the owner:Thank you for the great review Richard! We service and repair well systems often. We appreciate your business and look forward to serving you again!
Tammy Kersey
1 month ago
Justin has worked on our plumbing twice. First, he replaced the pipes, plumbing under our kitchen sink. Today, he unclogged the pipes under our kitchen sink. My pipes were clogged because of my 62 & 23 yr old children (: Justin explains everything and did an amazing job. He even tolerated my incessant chatter. Thank you!!!
Response from the owner:Thank you for the great review Tammy! We appreciate your business and look forward to serving you again!
Derick and his assistant arrived, told me what was going to be done, started work, showed me what was wrong, then fixed it, reburied the hydrant, and made sure everything was working correctly and then cleaned up. They were efficient, professional, and now I have running water. Robinson's will be my forever plumber! Great experience!
Response from the owner:Thank you for the great review Matthew! We appreciate your business and look forward to serving you again!
Amanda Guyre
1 month ago
5 star experience from scheduling to completion. Fair and honest pricing.
Response from the owner:Thank you for the great review Amanda! We provide the best service from the first call to the work being completed with fair and honest pricing. We appreciate your business and look forward to serving you again!
klk7982
1 month ago
Went downstairs to a mess on the floor from the old cast iron drain line splitting! Not fun! Called Robinsons plumbing on a Saturday night and got Greg the next morning! He was early and fixed the problem in no time! Greg knows his stuff! He’s definitely a tradesman that you want doing your work!! Thanks Greg and Robinsons plumbing!
Response from the owner:Thank you for the great review klk7982! We have the best plumbers in town working here. We appreciate your business and look forward to serving you again!
Rick Arthur
2 months ago
Just had our hot water heater go out after 15 years. Derick came and analyzed the problem. Based on the age, he recommended a new hot water heater. We agreed based on the cost to replace the faulty valves. He did a great job explaining our options. We are very satisfied with his work.
Response from the owner:Thank you for the great review Rick! We stand behind our installations for 2 years while most companies only offer a year or less. Thats how confident we are in the quality of our work. We appreciate your business and look forward to serving you again!
Derick with Robinson’s plumbing services was amazing , very professional, friendly and great work ethic highly recommend him and this company for any of your plumbing needs!
Response from the owner:Thank you for the great review Absolute Building Services! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Kelly Blumenthal
2 months ago
Boston Joe was amazing and I’ll def be calling again
Response from the owner:Thank you for the great review Kelly! We appreciate your business and look forward to serving you again!
Vincent Vargas
2 months ago
Our technician Derick was professional, knowledgeable, and friendly. I appreciate that his first course of action was to try to clean the corrosion off of the existing part first rather than simply replacing it, which would have been much easier. The process and cost was explained upfront, and the work was completed in a timely fashion. Very pleased. It wasn't a cheap repair and currently there is a fee for using a credit card - but worth it to get the water heater back up and running.
Response from the owner:Thank you for the great review Vincent! We offer options and explain our recommendations so our customers can make informed decisions. We appreciate your business and look forward to serving you again!
Dominique Wiest
2 months ago
Derek did a wonderful job, and he was so nice to work with. I would recommend this company if you want a quality job.
Response from the owner:Thank you for the great review Dominique! We appreciate your business and look forward to serving you again!
Kent Taylor
2 months ago
I had contractors on site, installing bathroom flooring. They couldn't move forward due to leaky toilet valves. Robinson's came right out and made the repairs thereby keeping us on schedule.
Response from the owner:Thank you for the great review Kent! We appreciate your business and look forward to serving you again!
Melinda Bowers
2 months ago
We had a leak in the line leading to our icemaker after hours. Derick was able to come out within thirty minutes. He was professional, knowledgeable and very friendly. He did a great job with the repair and answered all of our questions. Highly recommend.
Response from the owner:Thank you for the great review Melinda! Leaking pipes are exactly why we have emergency service available. We appreciate your business and look forward to serving you again!
Alan Wood
2 months ago
Fast service! Derrick was great. He fixed a water line to my icemaker. So happy I called him.
Response from the owner:Thank you for the great review Alan! We appreciate your business and look forward to serving you again!
Billy Vaughan
2 months ago
Came out on emergency call fast. Tim did a great job of surveying the issues and explaining my options. He completed the job fast and got my main drain flowing again. Many thanks!!!!
Response from the owner:Thank you for the great review Billy! Clogged drains are why we offer our emergency services. We appreciate your business and look forward to serving you again!

Richmond’s Trusted Water Heater Installation & Repair Team

Trustworthy Team

Our technicians are hand-picked for their expertise, professionalism, and personal integrity.

2-Year Guarantee

Robinson’s backs all parts and labor for two years. Manufacturer warranties may extend coverage.

Upfront Pricing

With our “no surprises” pricing, the quote you receive is the price you pay — every time.

Prompt Service

We hate to keep you waiting. For emergencies, we can have a plumber on site within one to two hours.

Water Heater Replacement

Are you experiencing inconsistent water temperature, discolored water, or rising operating and energy costs? These are all signs that it may be time to replace your older water heater. Act now to prevent damage to your property and possessions. Our experienced professionals will handle the entire replacement process for you.

What you can expect:

  • Quick diagnosis
  • Prompt, expert replacement
  • Minimal disruption for your property
  • Disposal of your old water heater

Take the risk and stress out of replacing your water heater. Choose Robinson’s Plumbing Service for safe, reliable water heater replacement.

Water Heater Installation

Installing a new water heater as part of a renovation, expansion, or new construction project? Thinking about upgrading to a gas-powered or tankless model? We provide high-quality installations in Richmond to ensure the job is done right the first time.

Our installation services include:

  • Knowledgeable heater recommendations
  • Tank and tankless water heater installation
  • Electric and gas conversions
  • Customized connections to your power and water supply lines

Ensure your new system is installed correctly and to code, so you can count on reliable hot water when you need it most. Let Robinson’s Plumbing Service install your water heater safely and professionally.

Water Heater Repair

Extend the life of your water heater and keep it running efficiently. Our experienced plumbers can repair leaks, replace broken components, and resolve issues with your gas supply.

Our repair services include:

  • Troubleshooting and problem diagnosis
  • 24-hour service and prompt arrivals
  • Qualified water heater technicians
  • All work guaranteed for two years

Timely repairs can save you money and prevent bigger issues down the line. Rely on Robinson’s for expert repairs to your existing water heater.

Water Heater Services FAQs

How do I know if my water heater needs repair or replacement?
Rising energy bills, lukewarm or discolored water, and popping or creaking noises are all signs your water heater may need attention. Also, look for leaks or signs of corrosion in or around the unit.
What types of water heaters do you service?

Robinson’s Plumbing Service repairs and installs gas and electric water heaters, including both traditional storage tanks and tankless models. We service leading brands such as Noritz, Rheem, Navien, Rinnai, AO Smith, State, and Bradford White.

How long does a water heater installation take?
Most water heater installations can be completed in 4 hours or less. Tankless water heaters typically take longer due to additional venting and gas line requirements.
Are financing or warranties available?

Yes. We offer financing options through Goodleap and guarantee all parts and labor for two years. Manufacturer warranties may extend coverage.

Do you offer emergency water heater repair in Richmond?

Absolutely. We provide 24-hour emergency repair and replacement services throughout the Richmond area.

What is the average lifespan of a water heater?

Quality water heaters typically last between eight and 15 years. Choosing a reputable brand and having your system maintained by Robinson’s Plumbing Service can help ensure a decade or more of reliable performance.

Speak to a Water Heater Plumbing Expert

Don’t get caught without hot water. Get the honest, experienced guidance you need to make smart decisions about installing, maintaining, or repairing your water heater. Our knowledgeable plumbers have years of hands-on experience and are committed to giving you clear recommendations, not upsells.

Whether you’re facing an emergency leak or planning an upgrade, we’re here to help with fast, reliable service throughout the Richmond area.

Richmond

247 Wylderose Ct.
Midlothian, VA 23113
804-794-0918