Water Heater Replacement

Is It Time to Replace Your Water Heater?

From conventional to tankless, we’ve been Richmond’s go-to for water heater replacement for homes and businesses across the area.

We treat every job with the same honesty, quality, and urgency we’d want in our own home.

 

What Our Customers Are Saying

Thousands of Richmond homeowners trust Robinson’s. Here’s why.

Casey Bailey
3 days ago
I had a great experience with Tim and another Team Member. I had a continuously running toilet that was about to cost me a fortune on my water bill, but they arrived, quickly pinpointed the issue, and fixed it right up. They were incredibly helpful, efficient, and professional. I'm so relieved to have this resolved. I recommend 10/10, and I will for sure use Robinson again! Thank you!
Nicole Schaefer
2 weeks ago
Highly recommend. Had a leaking shower faucet, was able to get a next day appointment and the plumber, Joe, was fantastic! Professional, polite, personable, and went above and beyond to get us fixed same day. I was very appreciative that Joe took the time to explain everything to me and give me options to manage cost.
Response from the owner:Thank you for the great review Nicole! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Nupa Agarwal
2 weeks ago
I’ve always liked this company. I have used them many times as a realtor and personally and they are prompt transparent and thorough
Response from the owner:Thank you for the great review Nupa! Its always a pleasure working with you. We appreciate your business and look forward to serving you again!
Melissa Layman
2 weeks ago
Joe was absolutely phenomenal, knowledgeable and not just barking out terms. Our drain line from the washing machine was clogged and backed up to our kitchen. He took his time explaining every little detail. It was 92° and with humidity felt like 102° and he went under the house to rule out a main line clog with no hesitation. Very personable and polite and would request him personally for any future service! Reasonably priced for after hours work as well.
Response from the owner:Thank you for the great review Melissa! Clogged drains can't always wait for business hours so we offer emergency services. We appreciate your business and look forward to serving you again!
Rick Greenwood
2 weeks ago
Tim came right on time at the beginning of the arrival window and got straight to work. He replaced damaged equipment, reversed a previous water line mix up, replaced the broken dryer vent hose, and was a very conscientious communicator throughout the entire pricess. Thank you, Tim!
Response from the owner:Thank you for the great review Rick! It was our pleasure to fix several things and get your plumbing to where it should be. We appreciate your business and look forward to serving you again!
Jo-De Davis
3 weeks ago
Joe is a mastermind in everything about garbage disposals. He helped me understand why there was unrelated corrosion under the sink as well as tips on keeping our new garbage disposal healthy and active. Joe took a lot of time from his schedule today to make sure the installation was impeccable and help us understand why we needed a new disposal and how to take care of it. I appreciated every moment he was here. Thank you, Joe and also Robinson’s.
Response from the owner:Thank you for the great review Jo-De! We appreciate your business and look forward to serving you again!
Steph R
3 weeks ago
Our preferred vendor !!!
Response from the owner:Thank you for the great review Steph! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
ds booker
3 weeks ago
Joe was knowledgable about my Rinnai tankless unit and quickly restored hot water to the shower. Robinson's Plumbing Service is reliable, efficient, and reasonably priced.
Response from the owner:Thank you for the great review ds! Plumbing doesn't just break during business hours so we have 24/7 emergency service for when you need hot water from your tankless water heater and its the weekend. We appreciate your business and look forward to serving you again!
A W
3 weeks ago
What an honest person! Refreshing! So glad I called them. Will do so for any future needs!!
Response from the owner:Thank you for the great review A W! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Sonya Smith
3 weeks ago
Greg from Robinsons Plumbing did a great job fixing our sink issue and giving us great advice for how to avoid future issues. He also gave us other recommendations concerning related issues. We were very pleased with his services.
Response from the owner:Thank you for the great review Sonya! In addition to fixing plumbing problems, we help prevent future problems. We appreciate your business and look forward to serving you again!
Kim Wright
4 weeks ago
Dalton was very friendly and informative during his inspection of our water damage. His assistance was much appreciated.
Response from the owner:Thank you for the great review Kimberly! We appreciate your business and look forward to serving you again!
Richard Prokesch
4 weeks ago
Michael was quite professional, friendly and took great care. Thanks. Update today...had a pipe leak. Called and Reese was here right on time. Explained everything, and got it done quickly. Reese's was great! Thanks again!
Response from the owner:Thank you for the great review Richard! We service and repair well systems often. We appreciate your business and look forward to serving you again!
Tammy Kersey
1 month ago
Justin has worked on our plumbing twice. First, he replaced the pipes, plumbing under our kitchen sink. Today, he unclogged the pipes under our kitchen sink. My pipes were clogged because of my 62 & 23 yr old children (: Justin explains everything and did an amazing job. He even tolerated my incessant chatter. Thank you!!!
Response from the owner:Thank you for the great review Tammy! We appreciate your business and look forward to serving you again!
Derick and his assistant arrived, told me what was going to be done, started work, showed me what was wrong, then fixed it, reburied the hydrant, and made sure everything was working correctly and then cleaned up. They were efficient, professional, and now I have running water. Robinson's will be my forever plumber! Great experience!
Response from the owner:Thank you for the great review Matthew! We appreciate your business and look forward to serving you again!
Amanda Guyre
1 month ago
5 star experience from scheduling to completion. Fair and honest pricing.
Response from the owner:Thank you for the great review Amanda! We provide the best service from the first call to the work being completed with fair and honest pricing. We appreciate your business and look forward to serving you again!
klk7982
1 month ago
Went downstairs to a mess on the floor from the old cast iron drain line splitting! Not fun! Called Robinsons plumbing on a Saturday night and got Greg the next morning! He was early and fixed the problem in no time! Greg knows his stuff! He’s definitely a tradesman that you want doing your work!! Thanks Greg and Robinsons plumbing!
Response from the owner:Thank you for the great review klk7982! We have the best plumbers in town working here. We appreciate your business and look forward to serving you again!
Rick Arthur
2 months ago
Just had our hot water heater go out after 15 years. Derick came and analyzed the problem. Based on the age, he recommended a new hot water heater. We agreed based on the cost to replace the faulty valves. He did a great job explaining our options. We are very satisfied with his work.
Response from the owner:Thank you for the great review Rick! We stand behind our installations for 2 years while most companies only offer a year or less. Thats how confident we are in the quality of our work. We appreciate your business and look forward to serving you again!
Derick with Robinson’s plumbing services was amazing , very professional, friendly and great work ethic highly recommend him and this company for any of your plumbing needs!
Response from the owner:Thank you for the great review Absolute Building Services! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Kelly Blumenthal
2 months ago
Boston Joe was amazing and I’ll def be calling again
Response from the owner:Thank you for the great review Kelly! We appreciate your business and look forward to serving you again!
Vincent Vargas
2 months ago
Our technician Derick was professional, knowledgeable, and friendly. I appreciate that his first course of action was to try to clean the corrosion off of the existing part first rather than simply replacing it, which would have been much easier. The process and cost was explained upfront, and the work was completed in a timely fashion. Very pleased. It wasn't a cheap repair and currently there is a fee for using a credit card - but worth it to get the water heater back up and running.
Response from the owner:Thank you for the great review Vincent! We offer options and explain our recommendations so our customers can make informed decisions. We appreciate your business and look forward to serving you again!
Dominique Wiest
2 months ago
Derek did a wonderful job, and he was so nice to work with. I would recommend this company if you want a quality job.
Response from the owner:Thank you for the great review Dominique! We appreciate your business and look forward to serving you again!
Kent Taylor
2 months ago
I had contractors on site, installing bathroom flooring. They couldn't move forward due to leaky toilet valves. Robinson's came right out and made the repairs thereby keeping us on schedule.
Response from the owner:Thank you for the great review Kent! We appreciate your business and look forward to serving you again!
Melinda Bowers
2 months ago
We had a leak in the line leading to our icemaker after hours. Derick was able to come out within thirty minutes. He was professional, knowledgeable and very friendly. He did a great job with the repair and answered all of our questions. Highly recommend.
Response from the owner:Thank you for the great review Melinda! Leaking pipes are exactly why we have emergency service available. We appreciate your business and look forward to serving you again!
Alan Wood
2 months ago
Fast service! Derrick was great. He fixed a water line to my icemaker. So happy I called him.
Response from the owner:Thank you for the great review Alan! We appreciate your business and look forward to serving you again!
Billy Vaughan
2 months ago
Came out on emergency call fast. Tim did a great job of surveying the issues and explaining my options. He completed the job fast and got my main drain flowing again. Many thanks!!!!
Response from the owner:Thank you for the great review Billy! Clogged drains are why we offer our emergency services. We appreciate your business and look forward to serving you again!

Richmond’s Trusted Water Heater Replacement Team

Trustworthy Team

We hand-select every technician through a vetting system including background checks, drug testing, and plumbing proficiency exams.

2-Year Guarantee

New water heaters last 8 to 15 years, but we back our work with a 2-year parts and labor guarantee. That’s double the industry standard.

Upfront Pricing

Before any work begins, you’ll receive a clear, written quote and that’s exactly what you’ll pay. No hidden fees, no surprises, no headaches.

Prompt Service

We won’t leave you waiting in the cold. Prompt scheduling and 24/7 emergency service mean hot water is never far away.

Water Heater Replacement FAQs

Homeowners often ask us many questions about replacing their water heaters. Here are some of the most frequently asked ones:

Q: There’s water at the base of my water heater. What does this mean?

A: If you see water around the base of your water heater, it’s most likely leaking. Call us as soon as possible so that we can stop the leak before it turns into a major problem.

Q: What’s the main benefit of a tankless water heater?

A: Tankless water heaters are extremely energy efficient. You could potentially save upwards of $70 to $100 per year on your energy bills.

Q: How long will it take to install my new water heater?

A: The length of installation time varies depending on the type and location of the water heater we’re installing. For example, a conventional water heater can take two to three hours. However, it can take slightly longer if you opt for a tankless model.

Q: How do I know if I need to replace my water heater?

A: Common signs include: the unit is 10 or more years old, you’re running out of hot water faster than usual, you notice rust-colored water, you hear popping or rumbling noises, or you see water pooling around the base. Not sure? Our low-cost evaluation gives you an honest answer with no obligation.

Q: What types of water heaters can be installed as replacements?

A: We install conventional, tankless, and hybrid water heaters. Conventional units store hot water until it’s needed. Tankless models heat water on demand and are the most energy and space efficient. Hybrid units combine tank storage with heat pump technology for strong energy savings. We’ll help you find the right fit for your home and budget.

Q: How long do new water heaters typically last?

A: Most last between 8 and 15 years depending on the type, water quality, and maintenance. Tankless models often outlast conventional units.

Q: Are financing or warranties available?

A: Yes. We offer financing options through Goodleap and guarantee all parts and labor for two years. Manufacturer warranties may extend coverage beyond that.

Q: Will a new water heater improve energy efficiency?

A: In most cases, yes. Newer units are built to higher efficiency standards, and upgrading to a tankless water heater can save you $70 to $100 or more per year since it only heats water when you need it.

Q: Can I upgrade to a tankless water heater when replacing my system?

A: Absolutely. If gas or propane is available at your property, tankless models can be an excellent upgrade option. They’re more energy efficient, take up less space, and deliver hot water on demand. Our technicians will assess your setup and walk you through exactly what the switch involves.

Speak to a Water Heater Replacement Expert

A new water heater means reliable hot water, lower energy bills, and one less thing to worry about for the next decade. Whether you’re not sure if it’s time to replace or you’re ready to get started, our team is here to help. Give us a call or schedule online and we’ll walk you through your options.

Richmond

247 Wylderose Ct.
Midlothian, VA 23113
804-794-0918