Susan

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Susan | Client Care Representative Holidays loom large in Susan Proctor’s life. Not only did Susan, the newest hire at Robinson’s Plumbing Service, start her new role on Halloween—her birthday is Valentine’s Day. She’s originally from Buffalo and has been married for 24 years. Her son is an Army soldier, and her daughter just graduated… [Continue Reading]

Jason

Jason--web

Jason | Technician Jason Puffenbarger comes to Robinson’s Plumbing Service with a whopping 14 years of experience already under his belt. He started learning about and working on plumbing when he was just a junior in high school through the Chesterfield Technical Center. This Green Bay Packers fan is a fan of football and working… [Continue Reading]

Sean

Sean-Web

Sean | Assistant Sean Farrow has been with Robinson’s Plumbing Service for nearly a year and is skilled in working with water heaters, waste pipe and setting toilets. He has lived in Florida but is happy to call Richmond his home now. He enjoys spending time with his fiancée Julia and their 11-month old son… [Continue Reading]

Mathew

Mathew

Mathew | Assistant Mathew Slayton is an enterprising young man and an apprentice with RPS, working full time in the summer and part time during the school year. He’s already completed one year in the plumbing program at Chesterfield Technical Center. He plays baseball and football, in addition to fishing, hunting and going mudding in… [Continue Reading]

Michael

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Michael | Technician Michael Etter brings 10 years of plumbing experience to RPS, 8 of those years in new residential and light commercial plumbing and 2 of those years in service and excavations. He also completed 2 years of training at Richmond Technical Center. Michael is a local Richmonder—born at Chippenham Hospital. He loves to… [Continue Reading]

Gary

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Gary| President/Owner Born in Portsmouth, OH, Gary Robinson has over 25 years of experience in plumbing, starting with when he obtained his journeyman plumbing license in Florida when he was just 17 years old! In fact, Florida is where he met his wife Michelle. He opened Robinson’s Plumbing Service in June 2006, with the help… [Continue Reading]

Michelle

Michelle-web

Michelle| General Manager Michelle Robinson did not think much about plumbing before she met Gary in Florida, many years ago. She was a dental assistant for 13 years. But when her husband’s business started taking off about a year after he started it, she brought her customer service and office skills to RPS. Michelle has… [Continue Reading]

Maraia

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Maraia | Client Care Representative Maraia has 7 years of customer service experience and has been with RPS helping with client care since August 2009. She loves going to the playground with her husband, plumbing technician John Deters, and their 5 children, Austin, Tatum, Amberlynn, Devin, and Haileigh. She is also a crime channel enthusiast…. [Continue Reading]

John

John

John | Technician John has been working in plumbing for over 12 years, 4 of those years as a service plumberTradesman who installs and repairs plumbing systems, AKA Gary Robinoson.. He also has his backflow certification. Some of the things he enjoys doing with his beautiful wife Maraia (whom you’ve probably spoken to in the… [Continue Reading]

Mark

Mark-web

Mark | Technician Originally from Manassas, Mark has been with RPS since January 2008. Mark’s been around plumbing his whole life—he grew up in a family of plumbers and learned from them. His father even owns his own plumbing company in Tampa, FL. His family includes his fiancée Noelle and their 2 children, Olivia and… [Continue Reading]

Ronnie

Ronnie

Ronnie | Technician Ronnie was born right here in Richmond at Chippenham Hospital. His 15 years of plumbing experience, including 2 years of technical training, include installing new plumbingfixtures, service work, remodels, multi-family residential work and light commercial work. He and his wife Jennifer have 2 beautiful sons. When he’s not cheering for his favorite… [Continue Reading]